Reliability Engineer 3, Observability Specialist

Jobtailor; California (MO); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor is seeking a senior Observability Architect to own and drive the enterprise observability strategy across multiple platforms. You will define and govern enterprise-wide SLIs, SLOs, and reliability standards while architecting scalable telemetry-based solutions that span cloud, microservices, and Kubernetes environments.

You will advise executives and engineering leaders on production readiness, reliability improvements, and operational risk.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5–7 years in IT service management, production support, or engineering roles related to observability and reliability.
• Expertise in Observability Engineering or SRE/Reliability Engineering.
• Strong knowledge of SLIs, SLOs, and Error Budgets.
• Hands-on with APM, RUM, monitoring, logging, tracing, and telemetry frameworks.

Responsibilities

• Own and drive the enterprise Observability Strategy across multiple platforms and tech domains.
• Define and govern enterprise-wide SLIs, SLOs, Error Budgets, KPIs, and Reliability Standards.
• Architect scalable observability solutions using telemetry, logging, metrics, and tracing.
• Oversee governance frameworks, instrumentation standards, and alerting practices.
• Advise leaders on reliability, production readiness, and resilience planning.
• Lead executive and operational service health reporting on availability and reliability trends.
• Drive continuous improvement through telemetry analysis and incident review.
• Provide senior technical leadership and governance for observability practices.

Skills

Observability Engineering

Site Reliability Engineering

SLIs SLOs Error Budgets

APM RUM Telemetry

Dashboard & Alerts

Education

Bachelor's degree

Tools

Datadog

Dynatrace

Splunk

Grafana

Prometheus

New Relic

Elastic

OpenTelemetry

Job description

• Own and drive the enterprise Observability Strategy across multiple platforms and technology domains
• Define and govern enterprise-wide SLIs, SLOs, Error Budgets, KPIs, and Reliability Standards
• Architect scalable observability solutions using telemetry, distributed tracing, logging, metrics, synthetic monitoring, and APM/RUM
• Establish and oversee observability governance frameworks, instrumentation standards, telemetry policies, dashboard lifecycle management, alert governance, and monitoring best practices
• Advise Product, Engineering, SRE, Infrastructure, and Operations leaders on technology strategy, production readiness, resilience planning, and operational risk management
• Lead executive and operational service health reporting on availability, latency, customer impact, dependency performance, reliability trends, and SLO compliance
• Drive continuous improvement through telemetry, incident, problem-management, and alert-effectiveness analysis
• Provide senior technical leadership, mentorship, and standards governance for observability engineering practices across the enterprise

Requirements

• Bachelor's degree, or equivalent work experience
• Five to seven years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development
• Expertise in Observability Engineering, Site Reliability Engineering (SRE), or Reliability Engineering
• Strong knowledge of SLIs, SLOs, Error Budgets, and Customer Journey Monitoring
• Ability to understand stakeholder needs and guide reliability requirements for large, complex multi-system products
• Hands-on experience with APM, RUM, synthetics, monitoring, logging, tracing, and telemetry frameworks
• Proficiency with Datadog, Dynatrace, Splunk, Grafana, Prometheus, New Relic, Elastic, or OpenTelemetry
• Experience building, standardizing, and tuning operational dashboards and actionable alerts
• Strong understanding of distributed systems, microservices, cloud platforms, and Kubernetes
• Ability to leverage incident analysis, RCA, and performance data to drive reliability improvements
• Excellent stakeholder management, communication, and technical leadership skills
• Must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
• Must be able to satisfy applicable employment eligibility verification and background-check requirements

Core Competencies

Demonstrates expertise in Observability Engineering and Site Reliability Engineering, with a strong focus on defining SLIs, SLOs, and Error Budgets. Capable of architecting scalable observability solutions and providing technical leadership across multiple technology domains.

Highest-signal resume keywords

• Observability Engineering
• Site Reliability Engineering (SRE)
• SLIs, SLOs, Error Budgets
• APM/RUM, Telemetry, Logging
• Datadog, Dynatrace, Splunk

ATS Optimization Keywords

Hard Skills

• Observability Strategy
• Reliability Standards
• Telemetry Frameworks
• Incident Analysis
• Performance Data Analysis

Soft Skills

• Stakeholder Management
• Technical Leadership
• Communication

Industry Keywords

• IT Service Management
• Production Support
• Product/Project Management
• Cloud Platforms
• Kubernetes

Tools & Technologies

• Datadog
• Dynatrace
• Splunk
• Grafana
• Prometheus
• New Relic
• Elastic
• OpenTelemetry