Release of Information Technician

Lehigh Valley Hospital, Inc.; Bethlehem (Northampton County); On-site; USD 36,000 - 52,000; Full time

Job summary

Lehigh Valley Health Network in Bethlehem, PA is seeking an Information Release Clerk who interprets and responds to requests for protected health information. You will safeguard PHI and process release of information requests accurately and promptly.

The role includes clerical tasks, such as answering calls, scanning documents, and ensuring regulatory compliance. Minimum qualifications include a high school diploma and 1 year of healthcare information experience; RHIA/RHIT credentials are

Qualifications

• High School Diploma/GED
• 1 year experience working with healthcare information.
• RHIA - Registered Health Information Administrator (preferred)
• RHIT - Registered Health Information Technician (preferred)

Responsibilities

• Completes release of information processes to all requesters meeting accuracy and productivity standards.
• Performs clerical tasks such as answering telephone calls, scanning documents, responding to voicemail, and following up with customers.
• Performs quality checks prior to releasing record requests to ensure correct patient identification.
• Maintains security and confidentiality of PHI for record access, review, and disclosure.

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the 'Best Hospitals' by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Summary

Interprets and responds to requests for protected health information. Ensures the privacy of the patient by safeguarding protected health information in the performance of duties. Fulfills release of information requests in an accurate and professional manner within timeframes according to departmental and organizational guidelines.

Job Duties

• Completes release of information processes to all requesters meeting all accuracy and productivity standards.
• Performs variety of clerical tasks such as answering telephone calls, scanning documents, responding to voicemail, and following-up with customers.
• Performs quality checks prior to releasing record requests to ensure the correct patient identification.
• Maintains security and confidentiality of Personal Health Information (PHI) for record access, review, and disclosure.
• Documents new and revised regulations and policies as a means of reference.

Minimum Qualifications

• High School Diploma/GED
• 1 year experience working with healthcare information.
• Ability to work under pressure with time constraints and productivity guidelines.

Preferred Qualifications

• RHIA - Registered Health Information Administrator - State of Pennsylvania
• RHIT - Registered Health Information Technician - State of Pennsylvania

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position.

It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs.

Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer.

In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law.

All personnel actions and programs will adhere to this policy.

Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUYLehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.