Release of Information Clerk

Le CYR Consulting; Colorado Springs (CO); On-site; USD 40,000 - 56,000; Full time

Job summary

Le CYR Consulting is seeking a Release of Information Clerk for the 10th Medical Group at the U.S. Air Force Academy in Colorado Springs. This on-site role follows HIPAA, DoD, and DHA privacy requirements, with standard Monday–Friday hours 0700–1700.

Responsibilities include reviewing requests, verifying authorization, abstracting and coding medical records, coordinating with clinicians, and ensuring timely, accurate disclosures while protecting patient confidentiality.

Qualifications

• High school diploma or GED required.
• Experience in clerical/administrative roles preferred in healthcare.
• BLS certification required.
• Must be a U.S. citizen.
• Proficiency in typing and English communication; HIPAA/DoD/DHA knowledge preferred.

Responsibilities

• Review, analyze, and release medical information in compliance with HIPAA, Privacy Act, and DoD directives.
• Verify the validity and authorization of requests for medical information.
• Research and abstract information from medical records; code and process records for accuracy.
• Coordinate with physicians and clinical staff to clarify or correct incomplete records.
• Ensure proper billing is initiated upon fulfilling requests and prepare official reports or responses.

Skills

Typing speed

English communication

HIPAA knowledge

Customer service

Computer proficiency

Education

High school diploma or GED

Tools

HIM system

DoD EHR workflows

Job description

Job Title: Release of Information Clerk

Location: 10th Medical Group, U.S. Air Force Academy, Colorado, 80840

Tentative Start Date: December 1, 2025

Work Schedule: Monday–Friday, 8- or 10-hour shifts between 0700–1700, excluding federal holidays

Qualifications

• Education: High school diploma or GED.
• Experience: Prior clerical or administrative experience in a healthcare environment preferred.
• Experience with medical record management or health information systems is strongly desired.
• License/Certification: Basic Life Support (BLS) required.
• Other Requirements: Must be a U.S. Citizen. Proficiency in computer use, with the ability to type at least 1,200 lines per day. Ability to read, write, and communicate effectively in English. Knowledge of HIPAA, DoD, and DHA privacy/security policies.

Documents Required For Submission

• Updated Resume (With all gaps explained)
• Basic Life Support (BLS) certification.

Responsibilities

• Review, analyze, and release medical information in accordance with HIPAA, Privacy Act, and DoD directives.
• Verify the validity and authorization of requests for medical information, escalating questionable cases to legal staff.
• Research and abstract information from medical records, which may involve multiple injuries, diagnoses, and treatments.
• Code, analyze, and process medical records for accuracy, identifying discrepancies or omissions.
• Coordinate with physicians and clinical staff to clarify or correct incomplete medical records.
• Ensure proper billing procedures are initiated and completed upon fulfilling record requests.
• Prepare and issue official reports, correspondence, or responses regarding information requests.
• Manage denial and refusal tasks using the Health Information Management (HIM) system and DoD electronic health record workflows.
• Maintain accurate logs of requests and ensure timeliness of all releases in compliance with access-to-care standards.
• Protect the confidentiality of patient information, ensuring that names, lists, or sensitive data are not disclosed without authorization.
• Provide excellent customer service to patients, families, insurance companies, and government agencies regarding record access policies.