Release Manager

Hbcu Connect, Llc; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

Maximus is seeking an experienced Release Manager to coordinate enterprise releases across multiple teams and value streams. The role requires strong SAFe and ITIL knowledge, plus hands-on experience with PI planning and cross-functional collaboration.

This contingent-position opportunity will depend on contract award and position availability. U.S. citizenship or Public Trust eligibility is required, with potential DHS suitability and security considerations.

Qualifications

• Ability to obtain and maintain a Public Trust.
• Experience as Release Manager or Release Train Engineer in enterprise IT.
• Experience coordinating large-scale, multi-team release planning and execution.
• Strong knowledge of ITIL-based change and release management processes.
• Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
• Ability to manage release dependencies, risks, and scheduling across stakeholders.
• Experience coordinating releases in environments requiring high availability and SLA adherence.
• Bachelor's degree in IT, Engineering, Business, or related field or equivalent experience.
• 8+ years in IT service management, release management, or Agile delivery roles.

Responsibilities

• Serve as the enterprise Release Manager coordinating releases across teams.
• Lead release planning, sequencing, and dependency management.
• Coordinate with the Configuration Change Manager for governance and lifecycle alignment.
• Facilitate PI planning with Product Owners and cross-functional teams.
• Align release schedules with stakeholders and communicate outages.
• Track release progress, risks, and performance using dashboards and Agile/SAFe metrics.
• Ensure release documentation and audit-ready artifacts are maintained.

Skills

Release management

SAFe expertise

Agile methodologies

PI planning

Cross-team coordination

ITIL

Change management

Stakeholder communication

Education

Bachelor's degree in IT/Engineering/Business

8+ years IT service/release management

Tools

ServiceNow

ITSM tools

CMDB integration

Job description

Maximus is a trusted federal partner supporting missionâEUR'critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, missionâEUR'driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver highâEUR'impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7

Job-Specific Essential Duties and Responsibilities

• Serve as the enterprise Release Manager, responsible for coordinating, planning, and executing releases across multiple teams, value streams, and technical domains.
• Lead release planning, sequencing, and dependency management across service areas, ensuring integration with configuration, change, and release management processes.
• Coordinate closely with the Configuration Change Manager to ensure all releases are governed and executed in accordance with agency-directed processes, system engineering lifecycle, and IT lifecycle standards.
• Facilitate Program Increment (PI) planning activities, working with Product Owners and cross-functional teams to manage 3âEUR\"6 month delivery plans.
• Align release schedules with stakeholders, ensuring clear communication of release readiness, planned outages, and deployment windows.
• Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance.
• Synchronize release activities with incident management, operational support, and disaster recovery stakeholders to ensure continuity of operations and recovery readiness.
• Track release progress, risks, and performance metrics using dashboards, reporting tools, and Agile/SAFe methodologies (e.g., burn-up/down charts).
• Support integration of Agile and SAFe practices across teams, promoting transparency, efficiency, and continuous improvement in release execution.
• Ensure release documentation, artifacts, and reporting are accurate, complete, and audit-ready in alignment with ITSM and governance requirements.

Job-Specific Minimum Requirements

• Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.
• Demonstrated experience serving as a Release Manager or Release Train Engineer (RTE) in enterprise IT environments.
• Proven experience coordinating large-scale, multi-team release planning and execution across complex technical environments.
• Strong knowledge of ITIL-based change and release management processes.
• Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination.
• Demonstrated ability to manage release dependencies, risks, and scheduling conflicts across multiple stakeholders.
• Experience supporting enterprise ITSM tools (e.g., ServiceNow) for release tracking and reporting.
• Ability to produce and maintain release documentation, metrics, and audit artifacts.
• Experience coordinating releases in environments requiring high availability and strict SLA adherence.
• BachelorâEUR(TM)s degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
• 8+ years of experience in IT service management, release management, or Agile program delivery roles.

Preferred Skills and Qualifications

• Experience supporting federal government environments.
• Familiarity with system engineering lifecycle frameworks.
• Experience coordinating releases across multi-domain environments (network, cloud, applications, telecom).
• Strong understanding of CMDB integration with release and change processes.
• Experience using Agile metrics and reporting tools to track performance and delivery outcomes.
• Ability to lead cross-functional coordination efforts in large-scale enterprise environments.
• Strong communication and stakeholder engagement skills.
• Experience driving continuous improvement and Agile transformation initiatives.
• SAFe certification (e.g., SAFe RTE, SAFe Agilist, or equivalent).
• ITIL Foundation (or higher) preferred.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processâEUR\"including accessing job postings, completing assessments, or participating in interviews,âEUR\"please contact People Operations at [e-mail].

Minimum Salary

$ 100,000.00