Release Management Senior Associate

DTCC; Boston (MA); Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

PTO and leave benefits

Job summary

DTCC is seeking a Release Management Senior Associate to coordinate software deployments across Production and PSE environments, ensuring adherence to Change Management and Release policies. You will collaborate with Application Development, Infrastructure, and Business stakeholders to ensure timely migrations, maintain platform stability, and minimize operational risk.

Ideal candidates have 6+ years in Release Management/DevOps, strong scripting and CI/CD experience, and familiarity with

Qualifications

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience
• Strong understanding of software release management, deployment methodologies, and SDLC practices
• Experience supporting mission-critical production environments
• Knowledge of operational risk controls, governance practices, and audit requirements
• Excellent communication and stakeholder management skills
• Ability to coordinate activities across multiple technical teams in a fast-paced operational environment

Responsibilities

• Coordinate and execute software deployments across multiple environments in accordance with Change Management and Release Management procedures
• Support Normal and Emergency implementations for Production and PSE distributed platforms
• Validate implementation readiness, deployment plans, rollback procedures, approvals, and testing evidence
• Monitor and document deployment activities to ensure successful execution and compliance with operational controls
• Perform deployment rollback and recovery activities when required
• Support incident response, Major Incident Management (MIM), and troubleshooting efforts during deployment-related issues
• Maintain operational documentation, procedures, and audit evidence
• Leverage AI technologies to improve deployment planning, troubleshooting, documentation, reporting, and operational efficiency
• Assist with training and provide guidance to team members and new hires
• Support post-implementation reviews, root cause analysis activities, and corrective action initiatives
• Participate in audits, regulatory reviews, and operational risk assessments
• Contribute to strategic Change & Release Management modernization initiatives

Skills

Release management

Change management

Production support

DevOps

SRE/Unix/Linux

Scripting: Bash/PowerShell/Python

CI/CD

Jenkins

GitHub/Azure DevOps

Kubernetes/OpenShift/Docker

Jira/Confluence

Log analysis

Education

Bachelor's degree preferred

Tools

Jenkins

GitHub

Azure DevOps

Ansible

Kubernetes

OpenShift

Job description

Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Release Management Senior Associate is responsible for coordinating, controlling, and executing software deployments across Production and PSE environments while ensuring adherence to Change Management and Release Management policies, operational controls, and audit requirements. This role serves as a key member of the Release Management team, supporting both planned migrations and emergency implementation activities for critical business applications. The successful candidate will work closely with Application Development, Infrastructure, Change Management, Production Support, and Business stakeholders to ensure timely and accurate code migrations while maintaining platform stability and minimizing operational risk.

Your Primary Responsibilities:

• Coordinate and execute software deployments across multiple environments in accordance with Change Management and Release Management procedures.
• Support Normal and Emergency implementations for Production and PSE distributed platforms.
• Validate implementation readiness, deployment plans, rollback procedures, approvals, and testing evidence.
• Monitor and document deployment activities to ensure successful execution and compliance with operational controls.
• Perform deployment rollback and recovery activities when required.
• Support incident response, Major Incident Management (MIM), and troubleshooting efforts during deployment-related issues.
• Maintain operational documentation, procedures, and audit evidence.
• Leverage Microsoft Copilot, Kiro, and approved AI technologies to improve deployment planning, troubleshooting, documentation, reporting, and operational efficiency.
• Assist with training and provide guidance to team members and new hires.
• Support post-implementation reviews, root cause analysis activities, and corrective action initiatives.
• Participate in audits, regulatory reviews, and operational risk assessments.
• Contribute to strategic Change & Release Management modernization initiatives.

Qualifications:

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• 6+ years of experience in Release Management, Change Management, Production Support, DevOps, Site Reliability Engineering, or a related technology discipline.
• Strong understanding of software release management, deployment methodologies, and SDLC practices.
• Experience supporting mission-critical production environments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Knowledge of operational risk controls, governance practices, and audit requirements.
• Excellent communication and stakeholder management skills.
• Ability to coordinate activities across multiple technical teams in a fast-paced operational environment.
• ServiceNow
• Linux/Unix administration and command-line operations.
• Shell scripting, Bash, PowerShell, Python, or similar scripting languages.
• Jenkins
• GitHub, Bitbucket, or Azure DevOps
• Ansible
• Kubernetes, OpenShift, Docker
• Jira and Confluence
• SonarQube
• Artifactory
• Microsoft Copilot and Microsoft 365 Copilot
• Kiro
• CI/CD concepts and deployment automation practices.
• Source code management and version control systems.
• Application, infrastructure, and deployment troubleshooting.
• Log analysis and operational diagnostics.
• Experience supporting financial services or other highly regulated industries.
• Experience with ServiceNow Change and Release Management processes.
• Familiarity with DevSecOps practices and secure software delivery pipelines.
• Experience supporting distributed and/