Release Engineer

Infosys BPM Philippines; Dallas, Northern (TX, KY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Disability coverage

Health and dependent care accounts

Insurance (various)

401(k) plan

Job summary

Infosys is seeking an Infrastructure Consultant 2 to support and optimize client IT infrastructure in a fast-paced delivery environment. You will lead incident resolution, perform root cause analyses, and document preventive actions while aligning release schedules and deployments.

You will also assess infrastructure maturity, design scalable solutions, and collaborate with onsite and offshore teams to drive efficiency and maintain regulatory standards.

Qualifications

• Bachelor’s degree or equivalent required; relocation may be needed.
• Experience with release and deployment processes in enterprise environments.
• Knowledge of governance controls and compliance practices.

Responsibilities

• Collaborate with internal and client teams to resolve incidents and document preventive actions.
• Evaluate client IT infrastructure and prepare assessment reports for maturity and improvements.
• Design scalable, cost-efficient IT infrastructure solutions and create technical documentation.
• Coordinate releases, ensure environment readiness, and perform post‑deployment testing.
• Coordinate maintenance, upgrades, and continuity plans while integrating with existing systems.
• Analyze performance data and support capacity planning to optimize systems.
• Conduct security checks and audits to maintain standards and compliance.
• Identify automation opportunities and propose process improvements.
• Liaise with onsite, offshore, and vendor teams to document project requirements.
• Develop a centralized knowledge repository from project insights.

Skills

Release management

Production support

Change governance

Analytical troubleshooting

Communication skills

Fast-paced operations

Education

Bachelor’s degree or foreign equivalent

Tools

ServiceNow Change Management

Mainframe release tools

DevSecOps pipelines

Distributed deployment tech

Job description

Work Location

State / Region / Province

Texas

Country

USA

Domain

Delivery

Interest Group

Company

ITL USA

Requisition ID

153916BR

Technical Skills 1

Foundational |Soft Skill|Problem solving

Technical Skills 2

Technology|DevOps|Continuous delivery - Continuous deployment and release

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill and Experience

• Strong understanding of software release and deployment methodologies.
• Experience supporting mission-critical production environments.
• Knowledge of Change Management controls and governance practices.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to work effectively in a fast-paced operational environment.

Preferred Skill and Experience

• Experience with ServiceNow Change Management.
• Experience with Mainframe release tools, DevSecOps pipelines or distributed deployment technologies.
• Experience supporting financial services or highly regulated environments.
• Knowledge of audit and compliance requirements.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.