Relationship Specialist

Benchmark Community Bank; Oxford (NC); On-site; USD 2,617,000 - 3,686,000; Full time

Benefits offered by this job

Medical Insurance

Retirement plan with company match

4 weeks PTO

Tuition Reimbursement

Casual Fridays

Job summary

Benchmark Community Bank in Oxford, North Carolina is hiring a Relationship Specialist for our brand-new branch. You will warmly greet customers, process routine transactions, and build lasting relationships while delivering friendly, knowledgeable service.

The role emphasizes serving customers with accuracy, discussing financial products, and maintaining a balanced cash drawer in a fast-paced branch environment. Strong communication and money-handling skills are preferred.

Qualifications

• 3-5 years of banking experience preferred.
• Excellent relationship building skills.
• Experience working with the public and handling money.
• Basic math and computer skills.
• Excellent communication skills and a detail-oriented mindset.

Responsibilities

• Greet customers at the Oxford branch and be the first point of contact.
• Process routine financial transactions: deposits, withdrawals, checks, loan payments.
• Recommend financial products and services to meet customer needs.
• Maintain and balance cash drawer with proper controls and documentation.

Skills

relationship building

customer service

money handling

communication skills

computer skills

Job description

Benchmark Community Bank is seeking to hire an outgoing and service-oriented Relationship Specialist for our brand-new branch in Oxford, North Carolina. The Relationship Specialist leaves a lasting impression and assists our customers with a variety of financial transactions. Do you love working in customer service, but are looking for better hours and better pay? Then, this might be the opportunity that you've been looking for!

ABOUT BENCHMARK COMMUNITY BANK

Benchmark Community Bank is a full-service, progressive financial institution that is integrally involved with each of the communities that we serve. In 1971, BCB opened for business in a "doublewide" in Kenbridge, Virginia. From those humble beginnings 55 years ago, Benchmark's leaders have developed a well-regarded institution upon which many Southside Virginians depend for their banking needs. Since 1971 growth has been strong and steady and we are proud to serve the Southside Virginia and northern North Carolina communities. Over the years, we have also continually found ways to give back to the community in which our customers live. We have always been and intend to continue to remain locally owned and operated.

Benchmark Community Bank is not only a great place to do business, but it is also a great place to work. As a part of our team, our staff members enjoy excellent benefits, a dynamic work environment, opportunities for internal advancement, professional development, and much more.

A DAY IN THE LIFE AS A RELATIONSHIP SPECIALIST

As a Relationship Specialist, you cheerfully greet customers as they walk through our doors at the Oxford branch. You are the first point of contact for the majority of our customers and because of your friendly and service-oriented personality, building relationships with our customers comes naturally.

You stay busy as you efficiently process routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments. You also have opportunities to utilize your product knowledge and recommend financial products and services to meet the current and future financial needs of our customers. During your workday, you maintain a cash drawer with all the proper controls, vouchers, receipts, security, proofs, etc., ensuring it balances at the end of each day. You also assist customers on the phone or online with basic financial transactions such as looking up account info, posting transfers, and taking loan applications in a timely, accurate, and friendly manner. You answer questions about our products and services to both existing and potential customers and are empowered to solve problems.

As an ambitious learner and team member, you eagerly take on all service opportunities - from the easy going to the challenging. Your service tasks include new account processing, updating customer and account information and providing needs-based solutions for customers. You enjoy being part of a fun, supportive team, but most of all you love serving our customers and go home at the end of the day feeling great about the service you've provided them!

QUALIFICATIONS

• 3-5 years of previous banking experience preferred
• Excellent relationship building skills
• Experience working with the public and handling money
• Basic math and computer skills

Are you passionate about providing excellent customer service? Are you friendly and personable? Do you have excellent communication skills? Are you detail-oriented and conscientious? Do you thrive in a fast-paced environment? Can you remain confident and calm in challenging situations? Do you want to work for a company who is as passionate about your community as you are? If so, then you might just be perfect for this position!

WORK SCHEDULE

This is a full-time position. The scheduled hours are Monday-Friday 8:00 a.m.- 5:30 p.m., daily times will vary. You can enjoy having your weekends off!

Salary Range: $19.96/hr. - $26.76/hr.

Benefits

Medical, Dental, Vision, Life Insurance, Retirement plan options with a company match, Health Savings Accounts with a company match, 4 weeks of Paid Time Off (PTO), 11 Federal holidays, Tuition Reimbursement, Anthem Employee Assistance Program, Long-Term Disability, Casual Fridays, Growth and Training opportunities, Wellness Incentives, and much more!

ZIP CODE

27565

Benchmark Community Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.