Relationship Manager - Private Capital Solutions

MSCI Inc; New York (NY); On-site; USD 110,000 - 143,000; Full time

Benefits offered by this job

Transparent compensation schemes

Flexible working arrangements

Advanced technology and collaborative

Eight Employee Resource Groups

Job summary

MSCI Inc. in New York seeks a PCS Consultant to strengthen partnerships and deliver outstanding client experiences across private markets.

You will deepen client relationships, connect clients with MSCI’s integrated solutions, and help them realize the full value of our private markets offerings through trusted collaboration. In this client-facing role, you’ll collaborate with Sales, Client Service, and Operations to onboard and transition relationships, coordinate activities, and inform product

Qualifications

• 5–7 years of relevant experience in client-facing roles within asset management, financial services, or fintech.
• Proven experience managing institutional client relationships and driving commercial outcomes.
• Strong knowledge of private markets or interest in alternative investments.
• CAIA or CFA designation, or commitment to pursue certification.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive client satisfaction and retention by cultivating strong, trust-based relationships with stakeholders across a designated territory or channel
• Identify and close cross-sell opportunities by aligning new product offerings with evolving client needs and business priorities
• Develop and execute tailored client engagement strategies to ensure alignment with MSCI’s private markets value proposition
• Lead relationship onboarding and transitions, collaborating closely with Sales, Client Service, and Operations teams to ensure a seamless client experience
• Act as the central point of coordination for ongoing client activity, inquiries, and escalations, ensuring responsive and high-quality service
• Partner with internal teams to relay client insights that shape future solution development and enhancements
• Participate in sales cycles for new clients to build early-stage rapport and ensure successful handoffs into relationship management
• Track relationship milestones, client feedback, and renewal outcomes to inform account strategy and continuous improvement

Skills

Client relationship management

Financial services knowledge

Communication skills

Strategic thinking

Cross-functional collaboration

Education

Bachelor's degree

Job description

Your Team Responsibilities

As a PCS Consultant in our Coverage team, you’ll be at the forefront of strengthening strategic partnerships and delivering exceptional client experiences across the private markets landscape. This role exists to deepen client relationships and uncover opportunities to connect clients with our integrated solutions—bringing transparency, clarity, and confidence to their investment decisions. You’ll play a pivotal role in ensuring our clients realize the full value of MSCI’s private markets solutions through trusted, long-term collaboration. If you are relentlessly client-focused, excel at uncovering client needs, and are ready to seize opportunities, this is your opportunity to make a difference.

Your Key Ressponsibilities

• Drive client satisfaction and retention by cultivating strong, trust-based relationships with stakeholders across a designated territory or channel
• Identify and close cross-sell opportunities by aligning new product offerings with evolving client needs and business priorities
• Develop and execute tailored client engagement strategies to ensure alignment with MSCI’s private markets value proposition
• Lead relationship onboarding and transitions, collaborating closely with Sales, Client Service, and Operations teams to ensure a seamless client experience
• Act as the central point of coordination for ongoing client activity, inquiries, and escalations, ensuring responsive and high-quality service
• Partner with internal teams to relay client insights that shape future solution development and enhancements
• Participate in sales cycles for new clients to build early-stage rapport and ensure successful handoffs into relationship management
• Track relationship milestones, client feedback, and renewal outcomes to inform account strategy and continuous improvement

Your skills and experience that will help you excel

• 5–7 years of relevant experience in client-facing roles within asset management, financial services, or fintech
• Proven experience managing institutional client relationships and driving commercial outcomes
• Strong knowledge of private markets or a demonstrated interest in alternative investments
• CAIA or CFA designation, or a strong commitment to pursue certification
• Excellent communication and interpersonal skills with the ability to build credibility with senior stakeholders
• Strategic thinker with an ability to uncover opportunities and align solutions to client goals
• Bachelor's degree (BA, BS or equivalent) from an accredited four-year college
• Collaborative mindset and experience working cross-functionally with Sales, Product, and Operations teams

About MSCI

What we offer you

• Salary range: $110,000 - $143,000 / year. Plus eligible for annual bonus.

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [e-mail] and indicate the specifics of the assistance needed. Please note, this e‑mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.