Relationship Manager III - CLO

UMB Bank; United States; Remote; USD 98,000 - 145,000; Full time

Job summary

UMB Bank is seeking a highly experienced Corporate Trust professional to support a group of the largest clients with CLO products. You will manage day-to-day operational and client service activities, oversee controls, and collaborate with senior management to improve processes, policies, and systems.

The role involves handling billing, cash and investment transactions, fee recommendations, transaction closings, compliance reviews, and cross-functional training as a CLO SME.

Qualifications

• Ability to provide highly complex support to large, demanding client groups.
• Experience managing day-to-day operational/client service activities.
• Strong focus on internal controls within a specialized corporate trust team.

Responsibilities

• Manage day-to-day operational/client service activities for top CLO clients.
• Monitor and enforce internal controls within the CLO corporate trust team.
• Collaborate with senior management and technical staff to identify process improvements.
• Resolve the most complex administrative issues and support senior client staff.

Job description

Duties & Responsibilities This role will provide highly complex support to an assigned group of the largest clients with the most complex needs. This role is responsible for the management of day-to-day operational / client service activities while effectively monitoring internal controls within the specialty corporate trust team focused on the CLO product. In addition, this role will work along senior management and technical staff to identify business solutions for improvements to business processes, policies, and systems. Resolve the most complex administrative issues and provide support to senior levels of client staff. Operate independently to service the largest clients and resolve the most complex issues. Provide day-to-day support to existing CLO accounts including billing for administrative fees, recommending fee increases, facilitating transaction closing, handling cash and investment transactions, monitoring cash activities and compliance items, providing debt service calculations, executing payment generation, and follow-up. Responsible for accurate / timely setup or delegation of issues on all systems, preparation of accounts for compliance review, and responding appropriately to compliance exceptions. Recommend and submit new business for approval. Provide feedback to sales team to accurately price new business. Work with management to explore marketing opportunities and new products / services in the CLO space. Review legal documents to ensure operational mechanics are appropriate. Work with internal legal, external legal, and compliance teams to negotiate document provisions. Assist operational group to ensure cash processing and procedures fit within any new products the team onboards. Develop and lead trainings related to CLO products and services. Actively participate as a subject matter expert for ongoing projects and system testing. Be involved in leading the development and implementation of more efficient processes. Participate in cross-training to learn other specialty corporate trust roles and provide support as needed. Provide indirect management of junior associates. Other duties as assigned.

Compensation Range:

$98,208 - $144,705

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You’re more than a means to an end - a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

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