Relationship Manager II - Business Banking

PNC; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with PNC match

Pension plan

Employee stock purchase plan

Paid time off and holidays

Educational assistance

Job summary

PNC Recruiting a Relationship Manager II in the Greater Houston Market to coordinate relationship management, grow revenue, and manage risk across client portfolios. You will work with moderate complexity and present the full range of PNC products to clients, focusing on engagement and loyalty.

Candidates should have 5+ years of relevant experience and a Bachelor’s degree; certifications are not required. This role emphasizes collaboration across teams to deliver superior client experiences in a

Qualifications

• 5+ years of industry experience; university or college degree preferred.
• Bachelor’s degree required.
• Certifications or licenses not required.

Responsibilities

• Coordinates relationship management activities with new/existing clients to grow sales, revenue and market share.
• Manages origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Identifies and mitigates credit, regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by understanding client needs and financial well‑being.
• Leverages internal and external relationships to acquire new clients and expand existing ones.
• Uses reporting and sales tools to convert opportunities and present PNC’s full product range.

Skills

Book of Business

Client Relationship Building

Credit Processes

Credit Products

Customer Engagement

Decision Making

Financial Analysis

Identifying Sales Opportunities

Education

Bachelor’s degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager II within PNC's Business Banking organization, you will be based in our Greater Houston Market.

R228692

Job Description

• Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision.
• Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client’s needs and their financial well‑being. Focuses on increasing client engagement and loyalty.
• Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC’s products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Qualifications

• Preferred Skills: Book of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
• Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
• Work Experience: 5+ years of industry-relevant experience; university or college degree preferred. A comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
• Education: Bachelor’s degree
• Certifications: None required.
• Licenses: None required.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Benefits include medical, prescription drug, dental and vision coverage, life insurance, short- and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, adoption, surrogacy and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Paid time off includes: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless required by law; 15 to 25 vacation days each year, depending on career level; and additional days for years of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Include “accommodation request” in the subject line and your name, job ID, and preferred method of contact in the body. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.