Relationship Manager II

First Citizens Bank; Kennett Square (Chester County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k w/ company match

Paid time off

Group and voluntary life insurance

Employee Assistance Program

Job summary

A regional bank in Kennett Square seeks a Commercial Lender to manage a portfolio of loans and enhance business relationships. The role requires developing financial solutions, conducting credit analysis, and maintaining excellent customer service. A Bachelor's degree in business or banking and three-plus years of commercial lending experience are essential. The bank offers comprehensive health benefits, a 401k match, and paid time off, along with a commitment to community growth and employee development.

Qualifications

• General knowledge and understanding of lending laws and regulations.
• Ability to determine payments, insurance costs, and ratios.
• Three-plus years of commercial lending experience.
• Proficient in Microsoft Office and related program software.
• Proficient with or the ability to quickly learn position-related software.
• Good communication and interpersonal skills and an ability to make presentations.
• Excellent customer service skills.
• Bachelor's degree in business or banking, or equivalent educational experience.
• Three-plus years of commercial lending experience.
• Successful business development experience.

Responsibilities

• Maintain and expand existing business relationships through proactive customer contact.
• Develop and administer a portfolio of commercial loans.
• Identify and contact non-customers to provide solutions.
• Submit reports on business development activities, pipeline, and potential problem loans to management.
• Maintain knowledge in lending, asset management and banking matters while demonstrating professional conduct.

Skills

Relationship management skills

Communication skills

Customer service skills

Credit analysis

Loan structuring

Proficient in Microsoft Office Suite

Customer service

Presentation skills

Education

Bachelor’s degree in business or banking

Tools

Position-related software

Microsoft Office Suite

Job description

Description

• Utilize relationship management skills and techniques to service and expand current business relationships by proactive, ongoing contact with the customers to determine their financial needs and developing appropriate solutions by offering a broad spectrum of financial products and services (including, but not limited to, loans, deposits, cash management, merchant and wealth management services) in order to enhance existing business relationships and contribute to the bank’s profit and growth objectives.
• Develop and administer a portfolio of commercial loans that meet or exceed the bank’s credit quality and profitability by demonstrating sound credit analysis, loan structuring and conducting annual reviews in compliance with established internal and regulatory policies and procedures while providing excellent customer service in order to contribute to the bank’s profit and growth objectives.
• Identify and proactively contact non-customers individually or jointly with other financial service specialists in order to determine needs and provide solutions to new customers while maintaining a proactive new business development program in order to develop new business relationships and contribute to the bank’s profit and growth objectives.
• Submit reports including reports on business development activities (such as pipeline report and weekly action plans) and report on emerging or potential problem loans in an accurate and timely manner in order to keep management informed of business development activities, problem loans and other information.
• Develop and maintain a personal program for maintaining an adequate level of knowledge in lending, asset management and other banking matters, and demonstrate personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.

Requirements

• General knowledge and understanding of lending laws and regulations.
• Specific knowledge of the bank\'s lending policies and procedures.
• Ability to determine payments, insurance costs, ratios, et cetera.
• Proficient in Microsoft Office Suite and related program software.
• Proficient with or the ability to quickly learn position-related software.
• Good communication and interpersonal skills and an ability to make presentations.
• Excellent customer service skills.
• Bachelor’s degree in business or banking, or equivalent educational experience.
• Three-plus years of commercial lending experience.
• Successful business development experience.
• Experience in community and civic activities.

Benefits

Comprehensive benefit package to include:

• Health, dental, and vision benefits
• 401k w/ company match
• Paid time off; paid holidays
• Group and voluntary life insurance and disability insurance
• Aflac supplemental plans
• Employee Assistance Program

Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees\' future, and recognize hard work.

First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.