Relationship Manager I - Business Banking

PNC

Saint Augustine (FL)

On-site

USD 70,000 - 100,000

Full time

11 days ago

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Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with match

Pension and stock purchase plans

Paid holidays and time off

Job summary

PNC seeks a Relationship Manager in its Business Banking group based in St. Augustine, Florida. This in‑office role focuses on managing client relationships, expanding revenue, and presenting the full range of PNC products to drive client engagement.

The position requires a university degree and 3+ years of experience, with visa sponsorship not available. Benefits and a supportive culture are highlighted, with opportunities to collaborate across teams.

Qualifications

University/college degree required or equivalent experience.
3+ years of relevant/direct industry experience.
Certifications are often desired.

Responsibilities

Handles relationship management with new/existing clients to grow sales and revenue.
Acquires, expands and retains client relationships to generate revenue and deepen wallet share.
Manages risk/return and mitigates regulatory, reputational, operational, and credit risks.
Identifies client opportunities and increases engagement and loyalty.
Builds an internal/external network to acquire or expand clients and present products.
Demonstrates ability to analyze and mitigate credit risk per policies.

Skills

Book Of Business

Client Relationship Building

Credit Processes

Credit Products

Customer Engagement

Decision Making

Financial Analysis

Identifying Sales Opportunities

Education

Bachelors

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Relationship Manager within PNC's Business Banking organization, you will be based in St. Augustine, Florida.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.
With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.
Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Book Of Business
Client Relationship Building
Credit Processes
Credit Products
Customer Engagement
Decision Making
Financial Analysis
Identifying Sales Opportunities

Competencies

Business Acumen
Client Relationship Management
Customer Experience Management.
Decision Making and Critical Thinking
Effective Communications
Prospecting.
Selling.
Tech Savvy

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: