Relationship Manager, Commercial OR Sr. Relationship Manager, Commercial

0100 KeyBank National Association; Columbus (OH); On-site; USD 112,000 - 210,000; Full time

Benefits offered by this job

In-office workspace

Incentive compensation

Job summary

KeyBank in Columbus, OH seeks a Relationship Manager/Sr. Relationship Manager to serve as a trusted financial advisor and primary contact for clients. You will introduce a full range of core banking products and lead growth through deep industry understanding and cross-sell opportunities.

The role emphasizes risk management, including credit, operational and compliance considerations, to protect asset quality while expanding client relationships.

Qualifications

• Bachelor's degree in accounting, finance or related field preferred.
• 5+ years of relationship management experience in commercial banking.
• Strong credit skills, analytical ability and financial acumen.

Responsibilities

• Serve as trusted advisor and primary client contact for commercial banking.
• Drive growth through business development and relationship management.
• Educate clients on cash management, derivatives and other bank capabilities.
• Coordinate cross-functional teams to respond to client needs.
• Lead credit processes and manage portfolio risk with accountability.

Skills

Relationship management

Credit analysis

Business development

Banking products knowledge

Client advisory

Cross-sell opportunities

Education

Bachelor's degree in accounting/finance

Job description

LOCATION

175 S 3rd Street, Columbus Ohio

JOB SUMMARY

THIS POSIITON CAN BE FILLED AS RELATIONSHIP MANAGER OR SR. RELATIONSHIP MANAGER BASED ON SELECTED INIDIVIDUALS SKILLS/EXPERIENCE. Serves as the Relationship Manager and Financial Advisor to clients, introducing a full range of core banking products, differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role is focused on acquiring new relationships as well as managing and growing existing relationships. Our bankers are expected to demonstrate strong risk management acumen including credit, operational and compliance risks to act as first line of defense in adhering to KeyBank's profitability standards and moderate risk profile.

RESPONSIBILITIES

• Serves as the Trusted Financial Advisor and Business Partner to clients, and functions as the Commercial Banking client "expert" and the primary contact for most client related matters
• Drives a focused growth and business development effort by creating and maintaining a clear and holistic understanding of the client's or prospect's business/industry; analyzes data and relevant client business and industry
• Provides and educates the client on Key's capabilities and knowledge in key product areas (cash management, derivatives, equipment finance, etc.)
• Maintains active prospecting effort, including identification, qualification and calling; develops active Center of Influence (COI) referral network
• Assembles cross- functional team to quickly respond to customer requests when not able to address requests personally. Knows when and how to bring in teams of experts, as well as identify cross-sell opportunities
• Improves functional/technical sales and credit expertise continuously and transfers this knowledge to team members; partners effectively with Credit Officers, as the first level sponsor for credit decisions
• Leads and participates in credit processes and assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities; directs the preparation of all Asset Quality Reports and new Risk Rating models to assure accurate risk assessment of assigned portfolio
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures

EDUCATION QUALIFICATIONS

• Bachelor's Degree Bachelor's Degree or equivalent experience in accounting, finance, or related field (preferred)

EXPERIENCE QUALIFICATIONS

• Relationship Manager: Minimum of 5 years established business development skills. Extensive knowledge of bank products. Proven outstanding credit skills, analytical skills and financial acumen. (required)
• Sr. Relationship Manager: Minimum of 7 years Commercial bank direct lending or related experience with a focus on business development and relationship management (required)
• Minimum of 1-year Formal Commercial credit training & experience from a bank or financial institution (required)

TACTICAL SKILLS

• Trusted Advisor: Ability to build trust by taking a client centric approach
• Strategic Thinking: Deploys a long-term, innovative approach to problem solving and decision making with clients to build the relationship and generate solutions
• Technical Expertise: Demonstrates expertise within defined industry or geography (vertical/sub vertical) and within product set
• Revenue Driver: Exhibits a relentless focus on creating and driving revenue growth and generating results
• Enterprise Mindset: Demonstrates a broad enterprise perspective and delivers the bank
• Effective Sales Approach: Uses structured sales methodologies, principles and practices without losing sight of the client and environment
• Risk Management: Understands Key’s risk culture and effectively manages risk/reward trade-offs

PHYSICAL DEMANDS

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

TRAVEL

Occasional travel to include overnight stay.

DRIVING REQUIREMENTS

May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually.

Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.

Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 11/30/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.

All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.