Relationship Manager

Citizens Business Bank; Orange (CA); On-site; USD 73,770 - 191,292; Full time

Job summary

Citizens Business Bank seeks a Relationship Manager to grow a portfolio of Commercial and Commercial Real Estate clients, driving loans, deposits and related banking products. The role supports department sales and service to retain existing relationships and cultivate new ones.

Responsibilities include policy compliance, budget participation, and promoting The Citizens Experience to external and internal customers. Extensive client interaction and cross‑sell opportunities are expected.

Qualifications

• Four year college or university program degree; or 3–5 years Commercial Real Estate or Banking experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Develop and manage a portfolio of Commercial/Commercial Real Estate clients.
• Drive loans, deposits and other Citizens Bank products for clients.
• Collaborate to retain existing relationships and grow new ones.
• Ensure compliance with bank policies, laws, and CRA objectives.
• Participate in departmental functions to meet earnings and growth goals.
• Manage personal sales efforts to achieve department targets.
• Promote The Citizens Experience to clients and colleagues.

Skills

Relationship management

Commercial real estate

Banking experience

Sales abilities

Education

Bachelor's degree or equivalent experience

Job description

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.

Summary

The Relationship Manager is responsible for developing and managing a portfolio of Commercial and/or Commercial Real Estate clients that lead to commercial and/or commercial real estate loans (Non-Owner Occupied), deposits and other banking products offered by the Bank. The Relationship Manager must assist with the management of the Department sales and service efforts to ensure retention of existing relationships and growth of new relationships.

Essential Duties and Responsibilities

• Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
• Participate in all Department functions necessary to contribute to the achievement of Department earnings and growth objective. Actively participate in various community and civic activities. Assist with the management of the Department budget to ensure that deposit, loan and net income goals are met.
• Work with the Manager to ensure that all Bank operating and lending policies and procedures are properly implemented and followed.
• Assist in properly following and implementing all Bank audit procedures.
• Assist the manager to ensure that the Bank's CRA policies and objectives are adhered to in the Department.
• Assist with the management of the Department sales and service efforts to ensure retention of existing relationships and growth of new relationships.
• Manage personal sales efforts in order to meet Department goals.
• Provide, present and promote The Citizens Experience to all external and internal customers.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Four year college or university program degree; or three (3) to five (5) years Commercial Real Estate or Banking experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to use hands and fingers to operate a computer keyboard, mouse, calculator, and telephone. The associate is occasionally required to stand, walk, sit, and reach with hands and arms.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Salary Range: $73,770.00 To $191,292.00 Annually 40 hours per week.