Relationship Manager

Jobtailor; Iowa (LA); On-site; USD 55,000 - 95,000; Full time

Job summary

Jobtailor is seeking an experienced lending professional to provide lending functions in alignment with bank policies and to develop strong customer relationships across deposit products and credit services.

The role emphasizes need-based sales, accurate loan processing, and adherence to regulatory standards while delivering high-quality service and mentoring others in a collaborative environment.

Qualifications

• Bachelor’s degree in business, finance, or related area preferred.
• Experience in a financial institution preferred.
• Basic understanding of financial institution products and services.
• Knowledge of consumer credit structuring, lending practices, and customer relationship management.
• Proven leadership ability and sharp business development focus.
• Proficient in Microsoft Office programs.
• Must complete all required compliance training, including Bank Secrecy Act/anti-money laundering training.
• Conditions of Employment: Must be able to pass a background & credit check.

Responsibilities

• Provide lending functions in compliance with financial institution policies and procedures.
• Develop customer relationships to include all deposit products and credit services.
• Support all company lines of business with referrals and sales opportunities.
• Be familiar with bank products and services and look for opportunities to develop new customer relationships and strengthen existing ones using United’s need-based sales approach.
• Interview consumer loan applicants and request specified information for loan applications.
• Accept loan applications and notify applicants of loan decisions.
• Order credit reports and recommend loan terms.
• Review, analyze, and process consumer lending requests in compliance with policies.
• Work past dues, loan exceptions, and credited asset reports.
• Develop and maintain interest rate structure consistent with bank policies.
• Use independent judgment and discretion based on assigned lending authority.
• Stay abreast of current and developing regulations applicable to lending.
• Provide efficient, accurate, and high-quality service while maintaining good customer relations.
• Support others through mentoring and attending sales and developmental meetings.
• Attend and serve in community functions, boards, and committees as necessary.
• Other duties as assigned
• Core Competencies: Demonstrates expertise in consumer lending practices, customer relationship management, and compliance with financial institution policies. Proficient in developing customer relationships and providing high-quality service while adhering to regulatory requirements.

Skills

Interpersonal skills

Analytical skills

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Responsibilities

• Provide lending functions in compliance with financial institution policies and procedures
• Develop customer relationships to include all deposit products and credit services
• Support all company lines of business with referrals and sales opportunities
• Be familiar with bank products and services and look for opportunities to develop new customer relationships and strengthen existing ones using United’s need-based sales approach
• Interview consumer loan applicants and request specified information for loan applications
• Accept loan applications and notify applicants of loan decisions
• Order credit reports and recommend loan terms
• Review, analyze, and process consumer lending requests in compliance with policies
• Work past dues, loan exceptions, and credited asset reports
• Develop and maintain interest rate structure consistent with bank policies
• Use independent judgment and discretion based on assigned lending authority
• Stay abreast of current and developing regulations applicable to lending
• Provide efficient, accurate, and high-quality service while maintaining good customer relations
• Support others through mentoring and attending sales and developmental meetings
• Attend and serve in community functions, boards, and committees as necessary
• Other duties as assigned

Requirements

• Bachelor’s degree in business, finance, or related area preferred
• Experience in a financial institution preferred
• Basic understanding of financial institution products and services
• Knowledge of consumer credit structuring, lending practices, and customer relationship management
• Strong interpersonal, analytical, and communication skills
• Proven leadership ability and sharp business development focus
• Proficient in Microsoft Office programs
• Must complete all required compliance training, including Bank Secrecy Act/anti-money laundering training
• Conditions of Employment: Must be able to pass a background & credit check.

Core Competencies

Demonstrates expertise in consumer lending practices, customer relationship management, and compliance with financial institution policies. Proficient in developing customer relationships and providing high-quality service while adhering to regulatory requirements.