Relationship Consultant, Banking & Digital Services

Us Bank; Fullerton (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

401(k) plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant in California to engage customers across in-person, by appointment, and virtual channels, offering best-in-class counsel while promoting a digital-first banking experience.

You will build client relationships, assess needs, open consumer and business accounts, and educate on deposits and loans, leveraging digital tools to enhance service quality.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Experience delivering customer service and product guidance.

Responsibilities

• Builds relationships with clients across in-person, appointment, and digital channels.
• Opens accounts, processes basic transactions, and submits credit applications.
• Educates clients on deposit and loan products and digital self-service tools.
• Collaborates with branch teams to serve clients efficiently.

Skills

Relationship building

Client communication

Digital products

Banking knowledge

Customer service

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant in California to engage customers across in-person, by appointment, and virtual channels, offering best-in-class counsel while promoting a digital-first banking experience.

You will build client relationships, assess needs, open consumer and business accounts, and educate on deposits and loans, leveraging digital tools to enhance service quality.