Relationship Builder: Universal Banker

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Carrollton (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

SouthState Bank is seeking a Universal Banker to serve as a single point of contact for customer financial needs in the branch. This role combines Teller and FSR duties to deliver excellent service and drive account growth.

The position emphasizes cash handling, customer relations, and knowledge of basic banking products and processes, with opportunities to expand relationships and referrals. Training and compliance are key components of the role.

Qualifications

• Cash handling, sales, customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to read, write, speak, and understand English.

Responsibilities

• Handle teller transactions accurately and efficiently.
• Provide exceptional customer service and referrals to banking products.
• Maintain neat work area and adhere to bank procedures and security policies.
• Assist in training new tellers and support staff as needed.
• Promote self-service options and educate customers on digital banking.

Skills

Cash handling

Customer service

Sales experience

Education

High School diploma or equivalent

Job description

SouthState Bank is seeking a Universal Banker to serve as a single point of contact for customer financial needs in the branch. This role combines Teller and FSR duties to deliver excellent service and drive account growth.

The position emphasizes cash handling, customer relations, and knowledge of basic banking products and processes, with opportunities to expand relationships and referrals. Training and compliance are key components of the role.