Relationship Banker - West Milwaukee

Tri City National Bank; West Milwaukee (WI); On-site; USD 60,174,000 - 80,231,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Medical, dental, and vision coverage

Paid vacation

Job summary

Tri City National Bank is seeking a Relationship Banker to deliver exceptional customer service, build lasting customer relationships, and support branch goals. You will handle deposits, withdrawals, openings, and other transactions with accuracy, while promoting banking solutions and maintaining a professional presence.

The role requires 1+ year banking customer service or sales experience, strong interpersonal skills, and willingness to travel to other locations and work Saturdays.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal skills and a genuine passion for helping people.
• 1+ year of banking customer service or sales experience.
• Demonstrated knowledge of banking products and services.
• Willingness to travel & assist to other locations and work Saturdays as needed.

Responsibilities

• Develop a strong understanding of our bank's products and services.
• Handle deposits, withdrawals, payments, account openings, and check cashing with accuracy, ensuring compliance with bank policies.
• Build and nurture relationships with customers, earning their trust and loyalty through exceptional service.
• Collaborate with colleagues to achieve branch goals and ensure customer needs are met efficiently.
• Conduct financial conversations with customers to understand their needs and recommend appropriate banking solutions.
• Provide exceptional service at all touchpoints, ensuring every interaction leaves a positive impression.
• Maintain a polished and professional demeanor in both appearance and communication.
• Complete other assigned tasks as needed.

Skills

Customer service

Sales

Interpersonal skills

Banking knowledge

Education

High school diploma

Job description

Overview

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.

We're seeking dedicated individuals to join us as a Relationship Banker. This role is perfect for those who thrive on providing unparalleled customer service and creating meaningful connections with customers.

Compensation: $21.00 - $28.00 per hour depending on experience.

Responsibilities

• Develop a strong understanding of our bank's products and services.
• Handle deposits, withdrawals, payments, account openings, and check cashing with accuracy, ensuring compliance with bank policies.
• Build and nurture relationships with customers, earning their trust and loyalty through exceptional service.
• Collaborate with colleagues to achieve branch goals and ensure customer needs are met efficiently.
• Conduct financial conversations with customers to understand their needs and recommend appropriate banking solutions.
• Provide exceptional service at all touchpoints, ensuring every interaction leaves a positive impression.
• Maintain a polished and professional demeanor in both appearance and communication.
• Complete other assigned tasks as needed.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal skills and a genuine passion for helping people.
• 1+ year of banking customer service or sales experience.
• Demonstrated knowledge of banking products and services.
• Willingness to travel & assist to other locations and work Saturdays as needed.

Why Join Us:

• Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.
• Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
• Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
• Celebration of Success: Join a team that values and celebrates individual and collective achievements.
• Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.
• Great Employee Benefits that start on the 1st of the month after your hire date!
  • 401(k) with company match*
  • Up to 20 hours of paid vacation after 6 months
  • 401(k) with company match*
  • Tuition reimbursement
  • Medical, dental, and vision coverage
  • Paid vacation and more!

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or [e-mail]

(*Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)