Relationship Banker (Spanish Language Preferred)

Bank of America; Dallas (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading financial institution in Dallas is seeking a Relationship Banker who prefers to communicate in Spanish. The role involves engaging clients in the lobby, processing transactions, and understanding their financial needs. Ideal candidates are enthusiastic self-starters with excellent communication skills and a commitment to delivering an exceptional client experience. The position offers a full-time employment opportunity in a supportive financial center environment with competitive benefits.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Ability to effectively educate clients on self-service banking.
• Confident communicator who engages clients effectively.

Responsibilities

• Engage clients in the lobby to assist with transactions.
• Process cash transactions accurately and efficiently.
• Conduct conversations to understand clients' financial needs.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Relationship Banker (Spanish Language Preferred)

Bank of America – Dallas, TX

Join Bank of America as a Relationship Banker who prefers to speak Spanish, supporting clients in a friendly, inclusive environment. This position calls for building strong relationships in a lake‑oriented financial center, delivering as per the bank’s risk culture and operations guidelines.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through self‑service resources (mobile banking, online banking, or ATM).
• Accurately and efficiently process cash transactions for clients.
• Conduct deep conversations to learn clients’ financial and life priorities and connect them to appropriate solutions.
• Maintain the bank’s risk culture and operational excellence.
• Build relationships with clients and meet their financial needs.
• Follow established processes and daily guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grow business knowledge by partnering with experts in small business lending and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Required Qualifications

• Enthusiastic, self‑starter with strong work ethic and results focus.
• Collaborative, builds and nurtures relationships.
• Passion, commitment, and drive to deliver an improved client experience.
• Confident in identifying solutions for new and existing clients.
• Effective and confident communicator comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Proficient in educating clients on using self‑service banking (ATM, online, mobile).
• Strong critical thinking and problem‑solving skills.
• Adheres to established processes and regulatory guidelines.
• Efficient time and capacity management.
• Flexibility to work weekends and/or extended hours as needed.

Desired Qualifications

• Experience in financial services and knowledge of industry, products, and solutions.
• At least one year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business‑relevant associate’s degree (business management, administration, finance).

Skills

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent.

Shift

1st shift (United States of America)

Hours per Week

40

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Finance and Sales

Industry

Banking