Relationship Banker - San Diego North

National Black MBA Association; San Diego (CA); On-site; USD 71,635,000 - 76,708,000; Full time

Job summary

Bank of America is seeking a customer-focused professional to support core banking operations in a fast-paced environment across California locations. The role emphasizes risk culture, operational excellence, and delivering strong client experiences.

You will build relationships with clients, follow established processes, and handle cash responsibilities while complying with laws and regulations. Weekend or extended hours flexibility is required.

Qualifications

• Self-starter with strong work ethic and results focus.
• Ability to collaborate and build relationships.
• Clear communication and client engagement.
• Ability to learn new information and technology platforms.
• Educating clients on self-service banking transactions.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience; manages cash responsibilities.

Skills

Enthusiastic self-starter

Strong work ethic

Results oriented

Relationship building

Effective communication

Adaptability

Problem solving

Time management

Client focus

Customer focus

Education

High School Diploma or GED

Bachelor's or Associate’s Degree

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Required Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Skills

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement

• High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US - CA - El Cajon - 845 N 2nd St - SECOND AND PEACH BC (CA0165), US - CA - La Mesa - 8301 Fletcher Pkwy - Fletcher Jackson (CA0282), US - CA - Lemon Grove - 3099 Lemon Grove Ave - LEMON GROVE BC (CA0149), US - CA - San Diego - 1775 Camino De La Reina - MISSION VALLEY BC (CA0160), US - CA - San Diego - 3101 University Ave - NORTH PARK BC (CA0118), US - CA - San Diego - 3619 MIDWAY DR (CA0273), US - CA - San Diego - 4166 El Cajon Blvd - 42ND-EL CAJON BC (CA0109), US - CA - Santee - 9711 Mission Gorge Rd - SANTEE BC (CA0162)

Pay and benefits informationPay range$25.00 - $26.77 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.