Relationship Banker or Senior Relationship Banker - Rowan Street

Truist; Fayetteville (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A major banking institution in Fayetteville is looking for a Relationship Banker to manage client relationships, meet sales targets, and ensure compliance with regulations. The ideal candidate will have strong interpersonal skills and at least 2 years of client sales experience. Benefits include medical, dental, and retirement plans.

Benefits

Medical insurance

Dental insurance

401(k) plan

Paid time off

Qualifications

• 2 years of client sales and service experience required.
• Must be SAFE compliant within 30 days of employment.
• Ability to work weekends and/or extended hours.

Responsibilities

• Manage routine client maintenance requests and sales functions.
• Contribute to meeting branch sales targets.
• Advise clients on consumer lending options.

Skills

Client relationship building

Interpersonal skills

Communication skills

Basic computer applications

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Microsoft Office

Job description

Overview

Relationship Banker or Senior Relationship Banker - Rowan Street at Truist. The position is described below. To apply, use the Apply Now button. After applying, you will be invited to create a profile to view application status and communications. If you already have a profile, you can log in to check status. Help is available for disability accommodations via Accessibility.

Regular or Temporary: Regular. Language Fluency: English (Required). Work Shift: 1st shift (United States of America).

Responsibilities

• Exercising advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
• Contributing to meeting or exceeding client service and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.
• Supporting team sales process by conducting consultative conversations and referring more complex client needs or financial goals to other internal specialists.
• Participating in all components of the established Truist Retail Community Bank Leadership Routines.
• Advancing knowledge of sales techniques and product knowledge by attending meetings, training classes and web-based learning.
• Advising on consumer lending options and taking loan applications.
• Adhering to internal controls, operational procedures and risk management policies; staying informed of policy changes to ensure compliance.
• Ensuring a consistent client service experience by engaging clients in courteous conversation while conducting transactions and uncovering needs, including teller responsibilities as needed.

Qualifications

Required Qualifications:

• High school diploma or equivalent education
• 2 years of client sales and service experience
• Experience with sourcing and prospecting for new clients and client relationship building
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including NMLS background checks and ongoing regulatory requirements
• Ability to multi-task under time constraints
• Ability to travel to accommodate temporary staffing needs and changes
• Ability to work weekends and/or extended hours with occasional travel and overnights

Preferred Qualifications:

• Associate’s degree or higher
• Ability to handle multiple priorities under time constraints
• Excellent verbal and written communication skills
• Professional demeanor with high service quality
• Experience discussing, recommending and selling deposit, credit and retirement products to consumers and small business clients
• Demonstrated ability to meet or exceed sales goals
• Understanding of bank operations, policies and procedures

Benefits

General description of available benefits for eligible employees. Truist offers medical, dental, vision, life insurance, disability, AD&D, tax-advantaged savings accounts, and a 401(k) plan. Regular teammates working 20 hours or more per week are eligible for benefits; details vary by division. Paid time off includes vacation and sick days, and paid holidays. Some positions may be eligible for pension plans, restricted stock units, and deferred compensation, depending on role and division. EEO and drug-free workplace statements apply.