Relationship Banker II: Growth‑Driven Banking Partner

SC Works Trident; Ridgeland, Northern (SC, KY); Hybrid; USD 44,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Ridgeland, South Carolina is seeking a Relationship Banker II to meet with customers in person and by phone, assess their financial needs, and offer Regions solutions to help them reach their goals. This role emphasizes growth, development, and upward mobility within a customer-focused banking team.

The position requires outbound calls, educating customers on Consumer and Business products, and guidance on digital banking tools while maintaining a high-quality customer experience

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer regularly, including typing and sustaining attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.

Skills

Relationship building

Communication

Policy adherence

Digital banking knowledge

Multitasking

Cash handling

Mobility and stamina

Education

High School Diploma or GED

Job description

Regions Bank in Ridgeland, South Carolina is seeking a Relationship Banker II to meet with customers in person and by phone, assess their financial needs, and offer Regions solutions to help them reach their goals. This role emphasizes growth, development, and upward mobility within a customer-focused banking team.

The position requires outbound calls, educating customers on Consumer and Business products, and guidance on digital banking tools while maintaining a high-quality customer experience