Relationship Banker I - Part Time

First United Bank; Durant (OK); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Wellness program and incentives

Educational assistance and reimburse

401(k) matching

Career growth opportunities

Job summary

First United Bank is seeking a part-time Relationship Banker I in Durant, OK. You will be the primary contact for customers, opening accounts, promoting products, and handling routine banking needs with accuracy and professionalism.

The role emphasizes relationship building, knowledge of bank services, and adherence to policies while delivering top-notch service in a community-focused environment.

Qualifications

• High School Diploma strongly preferred; some college strongly preferred.
• One year of retail experience preferred; cash handling experience preferred.
• Superior customer service skills; basic math and strong attention to detail.
• Ability to read, write, and verbally communicate effectively with customers and coworkers.
• Ability to manage time, work independently, exercise good judgment, and multi-task.
• Professional appearance and attitude; ethical conduct; active listening and problem-solving skills.

Responsibilities

• Serve as the customer’s single point of contact for First United Bank products and services; open accounts and ancillary products as needed; provide information and complete required paperwork accurately.
• Meet or exceed performance goals and participate in sales campaigns; promote new products and educate customers and peers.
• Attend meetings, bank functions, and community events as requested; build rapport and customer loyalty.
• Identify customer needs and refer to appropriate staff or departments to ensure satisfaction.
• Assist with routine banking needs (balances, statements, stop payments, online banking, ACH, funds transfers, wire processing, notary, etc.).
• Process transactions accurately and efficiently; manage cash drawer, drawer limits, and vault duties in compliance with policies.
• Resolve customer issues and discrepancies; handle account issues and assist with repayment plans when needed.
• Perform security tasks and ensure safety of bank facilities.
• Master the Primary Purpose and Essential duties of the Relationship Banker I position.

Skills

Customer service

Math skills

Attention to detail

Communication

Time management

Independent work

Judgment

Multitasking

Professional appearance

Active listening

Problem solving

Education

High School Diploma

Some college

Job description

Overview

Relationship Banker I - Part Time at First United Bank. The role involves serving as the primary point of contact for customers, understanding their needs, matching those needs with bank products and services, and building lasting relationships. The position requires a positive attitude, precision, and adherence to policies and regulatory standards.

Responsibilities

• Maintain knowledge of First United Bank products, services, procedures, policies, and regulatory issues related to daily duties (e.g., Bank Secrecy Act; Privacy; Fair Lending; Regulation E).
• Serve as the customer’s single point of contact for First United Bank products and services; open accounts and ancillary products as needed; provide information and complete required paperwork accurately.
• Meet or exceed performance goals and participate in sales campaigns; promote new products and educate customers and peers.
• Attend meetings, bank functions, and community events as requested; build rapport and customer loyalty.
• Identify customer needs and refer to appropriate staff or departments to ensure satisfaction.
• Assist with routine banking needs (balances, statements, stop payments, online banking, ACH, funds transfers, wire processing, notary, etc.).
• Process transactions accurately and efficiently; manage cash drawer, drawer limits, and vault duties in compliance with policies.
• Resolve customer issues and discrepancies; handle account issues and assist with repayment plans when needed.
• Perform security tasks and ensure safety of bank facilities.
• Master the Primary Purpose and Essential duties of the Relationship Banker I position.

Qualifications

• High School Diploma strongly preferred; some college strongly preferred.
• One year of retail experience preferred; cash handling experience preferred.
• Superior customer service skills; basic math and strong attention to detail.
• Ability to read, write, and verbally communicate effectively with customers and coworkers.
• Ability to manage time, work independently, exercise good judgment, and multi-task.
• Professional appearance and attitude; ethical conduct; active listening and problem-solving skills.

We Offer / Benefits

• Award-winning culture focused on faith, financial well-being, personal development, and wellness.
• Opportunity for personal and professional growth; comprehensive benefits including 401(k) matching.
• YouFirst Wellness Program with wellness incentives and fitness reimbursement options.
• Educational assistance and reimbursements.
• Equal Opportunity Employer; commitment to non-discrimination in employment opportunities and practices.

Location: Durant-Wal-Mart

To apply or for assistance due to disability, please email [e-mail]. First United Bank is dedicated to providing excellent career opportunities and benefits. This description reflects only the essential duties and qualifications; other related duties may be assigned as needed.