Relationship Banker: Grow Relationships & Cross-Sell

fnbcorp

Catonsville (MD)

On-site

USD 26,000 - 44,000

Full time

14 days+

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Job summary

F.N.B. Corporation is hiring a Relationship Banker for our Retail team in Catonsville, MD. You will assist customers with basic banking transactions, account servicing, and lending, while identifying opportunities to convert interactions into sales or referrals.

The role requires a customer-focused professional with strong communication, organizational, and problem-solving skills. You will adhere to bank policies, support cross-selling of products, and may work at multiple market locations as

Qualifications

Proven customer service experience or aptitude.
Strong communication and interpersonal skills.
Ability to use a PC and standard software.
Knowledge of banking policies, procedures, consumer products and services.

Responsibilities

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
Make appropriate recommendations in the selling and cross-selling of Bank products and services.
Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.