Relationship Banker - Full Time

Partners In Recovery LLC; Winamac (IN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid Time Off

Job summary

Alliance Bank is seeking a full-time banking associate to serve clients in Indiana. You will handle cash transactions, build relationships, and promote banking solutions through referrals, delivering a positive client experience. No prior banking experience required, but customer service skills are valued.

The role emphasizes accuracy, attention to detail, and teamwork within a supportive, growth-oriented culture. Travel between local offices may be required as needed.

Qualifications

• High school diploma or equivalent required.
• No experience required; customer service preferred.
• Good communication and a customer-focused mindset.

Responsibilities

• Operate cash drawer and accurately process client transactions.
• Promote the bank’s products and services through referrals.
• Provide solutions to clients’ needs via phone and face-to-face interactions.
• Build strong client relationships and ensure a positive service experience.
• Follow policies to protect the bank from risk and ensure accuracy.

Skills

Customer service

Communication

Attention to detail

Problem solving

Relationship building

Education

High school diploma or equivalent

Job description

• Base Pay $14.50 / Hour
• Employee Type Regular Full Time

Contact information

• Name Jennifer Honn
• Phone [phone]
• Email [e-mail]

Summary

Responsible for focusing on client solutions to their banking needs while processing transactions and following established bank policies and procedures. Delivers a positive client experience with each interaction.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operate cash drawer and accurately process client transactions
• Promote the bank’s products and services through referrals
• Provide solutions to clients’ needs via phone and face-to-face interactions
• Contribute to a positive working environment that facilitates exceptional service, expanding profitable client relationships and employee engagement
• Strive to meet/exceed established Department and individual goals while taking ownership of achieving those goals
• Ensure continuous training and development for self
• Follow policies and procedures to protect the bank from risk and exposure
• Actively use the Entrepreneurial Operating System (EOS) to align business goals, drive accountability, and ensure effective communication across teams.
• Alliance Bank core values: Be Responsive, Have Integrity, Be Secure, Deliver Value, Be Reliable
• Building Relationships
• Problem Solving
• Accuracy
• Attention to Detail
• Identify Client needs

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment & Physical Demands

This position may require travel by vehicle to Alliance Bank Offices dependent on staffing needs.

This job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary.

Position Type/Expected Hours of Work

This may be a full-time or part-time position. Full-time employees must work 38-40 hours per week average to maintain full-time status. Part-time must average under 30 hours per week annually.

Education and Experience

• High school diploma or equivalent required
• No experience required; customer service preferred

AAP/EEO Statement

Alliance Bank is an Equal Employment Opportunity Employer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Summary

Alliance Bank

Full-time position

Let’s start with this…

If you love helping people, enjoy fast-paced days, and want a career where you can grow (not just clock in), this could be the place for you. At Alliance Bank, we’re not just processing transactions – we’re building relationships, solving problems, and making banking easier (and friendlier) for our communities.

What you’ll be doing…

No two days will feel exactly the same – and that’s the fun part!

You’ll:

• Connect with clients in person and over the phone to understand their needs
• Recommend helpful banking solutions (not pushy sales – real solutions)
• Accurately handle cash transactions and daily banking activities
• Build strong relationships that keep clients coming back
• Work toward personal and team goals – and celebrate wins together
• Continuously learn and grow your skills (we’ll support you)
• Follow smart processes that protect clients and the bank

Why you’ll love it here…

We’re big on culture – and we mean it.

Our team is built on:

• Can-Do Attitude – we show up ready to make things happen
• Growth Mindset – you’ll have opportunities to learn and advance
• Caring Actions – we treat people like people
• Reliability – you can count on us – and we’ll count on you
• Team First – we win together

Plus:

• Career Pathways – start here, grow into more
• Supportive, team-focused environment
• Real impact in your local community

What you bring…

Don’t worry – you don’t need banking experience to start.

We’re looking for someone who:

• Enjoys helping people and building relationships
• Pays attention to detail and values accuracy
• Communicates clearly and confidently
• Likes solving problems and thinking on their feet
• Brings positive energy to the team

Requirements:

• High school diploma (or equivalent)
• Customer service experience is a plus but not required
• Professional office setting
• Standing, sitting, and interacting throughout the day
• Occasional travel between office locations

Benefits

• Competitive hourly pay: Starting $14.50 hourly (entry level no experience)
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off and paid holidays
• Training and career development opportunities
• Employee banking perks
• Growth opportunities – we promote from within
• Supportive, team-first culture
• Recognition for hitting goals and great service

Additional EEO statement

Alliance Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all.