Relationship Banker: Customer Growth & Service

Maine Community Bank; Biddeford, Northern (ME, KY); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Maine Community Bank in Biddeford, ME is seeking a Retail Teller to support daily branch activities, assist customers with teller transactions, and contribute to growth initiatives. You will deliver courteous service, refer customers to other banking services, and ensure compliance with federal and state regulations.

Requirements include a high school diploma (or equivalent) and at least 1 year in customer service or cash handling, computer familiarity, and strong communication skills.

Qualifications

• High school diploma or equivalent and a minimum of 1 year of experience in customer service or cash handling position; or equivalent combination of education and experience.
• Familiarity with computer applications.
• Superior customer service, excellent communication and organizational skills.
• Demonstrated ability to use sound judgment and decision-making skills.
• Be punctual with scheduled work and use time appropriately.
• Perform duties in a conscientious, cooperative manner.
• Maintains a professional appearance.
• Ability to participate in community activities on occasion.

Responsibilities

• Contributes to branch growth and participates in activities designed to meet assigned goals.
• Responsible for knowing the Bank’s range of products and services and identifying opportunities to refer customers to other lines of business and/or vendors.
• Provides a variety of teller functions for customers in person, through the mail, or as assigned.
• Understands and follows Federal and State banking regulations and adheres to Bank policies, procedures, and security.
• Provide professional, courteous, and efficient service to all internal and external customers as established by communicated expectations and in alignment with the Bank’s service standards.
• Treats customer and Bank information with the highest degree of privacy, integrity, and confidentiality.
• May be required to work in multiple locations regularly.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Time management

Attention to detail

Professional appearance

Integrity and ethics

Teamwork

Computer literacy

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Maine Community Bank in Biddeford, ME is seeking a Retail Teller to support daily branch activities, assist customers with teller transactions, and contribute to growth initiatives. You will deliver courteous service, refer customers to other banking services, and ensure compliance with federal and state regulations.

Requirements include a high school diploma (or equivalent) and at least 1 year in customer service or cash handling, computer familiarity, and strong communication skills.