Relationship Banker | Client-Centric Banking & Solutions

Jobtailor; Eatontown (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Eatontown, NJ seeks a customer service–driven teller to assist clients with self-service banking, cash transactions, and financial guidance. You will educate clients on mobile/online banking and ATM tools, while managing day-to-day operations and relationships.

The role emphasizes accuracy, compliance, and delivering a superior client experience, with weekend and flexible hours as needed to support multiple centers.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus in client interests.
• Collaborates effectively to build relationships and teamwork.
• Passionate and driven to improve clients' financial lives.
• Confident identifying client solutions based on needs.
• Clear, confident communication with diverse clients.
• Ability to learn and adapt to new information and platforms.
• Educates clients on self-service banking options (ATM, online/mobile).
• Applies strong critical thinking and problem solving while following laws and processes.
• Efficient time and capacity management.
• Focus on results while acting in the client's best interest.
• Ability to work weekends/extended hours across locations.

Responsibilities

• Engage clients in lobby to educate and assist with self-service resources.
• Accurately and efficiently process cash transactions for clients.
• Discuss clients' financial goals and connect to suitable solutions.
• Support risk culture and strive for operational excellence.
• Build relationships to meet clients' financial needs.
• Follow processes and guidelines in daily activities and comply with laws.
• Grows knowledge/network by partnering with experts in small business, lending, investments.
• Manage financial center traffic, appointments, and outbound calls.
• Drive the client experience across interactions.
• Manage cash responsibilities and related tasks.

Skills

Client Engagement

Cash Transaction Processing

Self-Service Banking Education

Critical Thinking

Regulatory Compliance

Tools

Mobile Banking

Online Banking

ATM Operations

Job description

Jobtailor in Eatontown, NJ seeks a customer service–driven teller to assist clients with self-service banking, cash transactions, and financial guidance. You will educate clients on mobile/online banking and ATM tools, while managing day-to-day operations and relationships.

The role emphasizes accuracy, compliance, and delivering a superior client experience, with weekend and flexible hours as needed to support multiple centers.