Relationship Banker - Capital Central Region #2

Broadview Federal Credit Union; Village of Altamont (NY); Vor Ort; USD 31.436 - 34.192; Vollzeit

Benefits dieser Stelle

Competitive benefits package

Bilingual skills encouraged

Zusammenfassung

Broadview Federal Credit Union is looking for a motivated individual to serve as a Relationship Banker in the Village of Altamont. This role focuses on enhancing member experience and providing solutions to their financial needs while supporting the branch's objectives.

The ideal candidate should have branch banking experience, a strong proficiency in the Microsoft Office Suite, and excellent communication skills. The starting compensation is between $22.82 and $24.82 per hour, complemented by a competitive benefits package.

Qualifikationen

• 1-2 years of branch banking experience.
• Must be proficient in Microsoft Office, especially Word and Excel.
• Effective verbal and written communication skills are essential.

Aufgaben

• Advocate for members to enhance their financial experience.
• Attract new retail and business members.
• Support the branch in achieving business goals.
• Participate in ongoing training and development.

Kenntnisse

Branch banking experience

Proficiency in Microsoft Office Suite

Effective communication skills

Strong interpersonal skills

Ausbildung

Associate degree or equivalent education/experience

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

ABOUT THE TEAM

Here at Broadview, we deliver a high-quality member service experience by engaging in conversation with members, reviewing their full financial profile, and recommending appropriate solutions to meet their financial needs. To serve as a subject matter expert for our members, creating outstanding member experience by resolving member service needs, and delivering expertise in financial services that benefit every member, every time, every day.

Role Assignment

This role will be assigned to our Wolf Road Branch; however, you will support the branches within our Capital Central Region #2 which includes our Central Ave, Guilderland, Altamont and our Headquarters' Branch locations.

WHAT YOU'LL DO

• Advocate for members, seeking ways to enhance members' experience, providing solutions that help them achieve their financial goals
• Attract new retail and business members, while fostering deeper relationships with existing members utilizing The Member Advantage approach
• Prioritize the delivery of exceptional member service with accuracy and operational excellence including problem/complaint resolution
• Support the branch in growing a profitable book of business to achieve individual and team goals, in support of overall corporate goals
• Build new relationships through Community/Foundation involvement and existing member referrals
• Create greater awareness of all service channels members can utilize through promotion, education, and direct demonstrations to members
• Participate in ongoing coaching, job shadowing, mentoring, and training to develop and enhance performance
• Demonstrate vigilance in detecting and reporting fraud or irregular activities
• Ensure compliance with all applicable policies, procedures, and regulatory guidelines
• Achievement of goals and objectives provided by management

LET'S TALK IF YOU

• Have an Associate degree preferred, or combination of equivalent education and experience
• Have one to two years of branch banking experience
• Have passed and maintain Notary Public License (within 6 months of completion of Relationship Banker Training) and Signature Guarantee permissions
• Are Proficient in Microsoft Word and Excel
• Have the ability to multi-task to meet or exceed minimum performance standards
• Have effective verbal, written and listening communication skills
• Have strong interpersonal skills
• Have the flexibility to work out of any location at any time, as business needs dictate
• Have the ability to lift at least 10 pounds and stand for long periods of time

TO THRIVE AT BROADVIEW YOU NEED

• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.
• To be able to operate in a rapidly changing dynamic environment.
• Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills.

Starting Compensation: $22.82 - $24.82/hr., plus a competitive benefits package

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at [e-mail]