Relationship Banker: Build Customer Relationships

associatedbank; Jefferson (WI); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

401(k)

Pension plans

Volunteer time off

Colleague Resource Groups

Professional development

Advancement opportunities

Bonuses and well-being programs

Parental leave

Employee stock purchase plan

Military benefits

Personal banking benefits

Job summary

Associated Bank seeks a Relationship Banker to build relationships with customers, process transactions, and address financial needs. You will learn to offer solutions that help customers achieve their goals and gain hands‑on experience in banking careers.

This role provides banker certification opportunities and a path for advancement within the organization, while supporting community banking across Wisconsin.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer-facing sales/service experience.
• Preferred banking, financial services, or retail sales experience.

Responsibilities

• Deliver outstanding customer service by processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the branch's operations and compliance with policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Skills

Customer service

Sales experience

Communication skills

Education

High school diploma

Job description

Associated Bank seeks a Relationship Banker to build relationships with customers, process transactions, and address financial needs. You will learn to offer solutions that help customers achieve their goals and gain hands‑on experience in banking careers.

This role provides banker certification opportunities and a path for advancement within the organization, while supporting community banking across Wisconsin.