Relationship Banker 4

Arvest Bank; Oklahoma; On-site; USD 53,000 - 66,000; Full time

Job summary

Arvest Bank is seeking a Relationship Banker 4 in Shawnee, OK to support branch sales goals and deepen customer relationships. You will coach associates, lead small teams, and help customers with appropriate financial products, including consumer loans and mortgage opportunities.

The role emphasizes leadership in daily branch activities, with a focus on driving performance, professional development, and customer-centric solutions in a community banking setting.

Qualifications

• 2 years’ experience in a retail banking environment or equivalent related work experience.

Responsibilities

• Drive associate performance through accountability.
• Demonstrate understanding of financials and profitability.
• Hold associates accountable for achieving sales goals through coaching and observations.
• Lead and support branch associates with Branch Sales Managers (BSMs).
• Coordinate and execute development plans for team members.

Skills

Retail banking

Customer service

Sales coaching

NMLS registration

Education

High School Diploma or GED

Job description

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Location

4500 North Harrison, Shawnee, OK 74804

Position requires availability

Monday through Thursday from 8:30 am to 5:15 pm, Friday from 8:30 am to 6:15 pm and alternating Saturdays from 8:30 am to 1:30 pm.

The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.

Job Title

Relationship Banker 4

Summary

The Relationship Banker 4 will primarily focus on supporting branch sales goals by advancing branch associates’ product sales and customer service. The Relationship Banker 4 supports associates who develop new customer relationships and strengthens existing relationships by ensuring each customer is aware of and offered appropriate products and services to meet their existing and future financial needs. The associate at this level will assume a leadership role in planning and executing daily and special activities for the branch and could occasionally cover the manager’s responsibilities during their absence.

We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

What You’ll Do at Arvest

• Drive associate performance through accountability
• Demonstrate a solid understanding of financials and profitability
• Hold associates accountable for achieving sales goals through coaching and observations.
• Lead and support the branch associates in coordination with Branch Sales Managers (BSMs)
• Coordinate and execute personalized professional development plans for each branch team member by maximizing growth and business opportunities through one-on-one conversations, educational courses, career coaching and motivation.
• Develop an associate career pathing mentality and prepare others for career advancement opportunities.
• Build and leverage relationships with strategic partners (such as AWM, Private Banking, Small Business, etc.) to fulfill customers' unique needs when opportunities arise.
• Drive change by understanding and communicating the purposes behind changes being made. Actively participate in the change process while supporting associates during changes.
• Support and reinforce the direction of the company with frontline associates.
• Lead by example by resolving complex customer and associate issues professionally.
• Collaborate with HR and BSM to align expectations of leading team members in specific situations.
• Acquire transferable skills by completing Arvest programs such as Leadership Academy, Propel, Rising Leaders, Next Level, Edge, etc.
• Identify opportunities to sell consumer loans, accept consumer loan applications and facilitate loan closings
• Takes a residential mortgage loan application for any consumer purpose.
• Offers or negotiates terms of a residential mortgage loan for compensation or gain.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities

Toolbox for Success

• High School Diploma or General Education Degree (GED) required.
• Successful achievement of defined competencies of Relationship Banker 3 or similar retail branch banking experience required
• 2 years’ experience in a retail banking environment or equivalent related work experience required.
• Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
• Previous supervisory/management experience preferred.
• Relevant military experience is considered for veterans and transitioning service members.

Physical Demands

The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We offer competitive compensation, benefits packages, and significant professional growth.

Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential.

Grade 14

Pay Range

$25.30 - $31.60 per hour