Relationship Banker

Associated Bank, NA; Rochester (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Associated Bank in Rochester, MN is seeking a Relationship Banker to deliver outstanding service, open new accounts, and help customers achieve their financial goals. You will process transactions, identify opportunities to recommend products, and partner with specialists to provide comprehensive solutions.

This role includes training, certification through the Banker Roadmap, and career growth within our inclusive culture. A background check is required and we value diverse applicants.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer-facing sales experience.
• Preferred experience in banking or retail sales.

Responsibilities

• Deliver outstanding customer service by processing transactions and addressing needs.
• Identify opportunities to recommend products and services.
• Open new accounts and build lasting relationships.
• Partner with specialists to provide comprehensive financial solutions.
• Support branch operations and ensure compliance with policies.
• Complete Banker Roadmap training milestones and certification.
• Educate customers on digital banking and show available tools.
• Promote bank offerings through community outreach.

Skills

Customer service

Sales experience

Banking knowledge

Education

High school diploma

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

This position is located at 793 16th St SW, Suite C Rochester, MN 55902

Join Associated Bank as a Relationship Banker, where you'll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. In this role, you'll process transactions, assist customers with financial needs, and introduce solutions that help them achieve their goals. This is a great opportunity to gain hands‑on experience, complete banker certification, and advance within our organization.

This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.

Key Accountabilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in‑store outreach.

Education & Experience

Required

• High school diploma or equivalent combination of education and experience
• Up to 2 years of customer‑facing sales and/or service experience

Preferred

• Experience in banking, financial services, or retail sales

Why You'll Love Working Here

At Associated Bank, we're committed to helping you grow‑personally and professionally. You'll receive comprehensive training, hands‑on experience, and mentorship to guide your career path. We foster a supportive, team‑driven culture where your contributions make a real difference.

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook , LinkedIn and X .

Artificial Intelligence Statement

To support our recruiting process, we may use artificial intelligence ("AI") or automated technologies to collect, organize, sort, and analyze information submitted by applicants. These tools may assist our Talent Acquisition professionals in identifying applicants who appear to satisfy the minimum qualifications for a position.

AI is not used to make employment decisions on behalf of Associated Bank. No applicant will be selected or rejected solely based on the output of an AI tool. Hiring decisions are made by Associated Bank personnel who review applicant information and exercise independent judgment in accordance with applicable law and company policies.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outl