Relationship Banker

Citizens Community Federal; Oakdale (MN); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Health plans

HSA contributions

Dental plans

401K Retirement Plan and Company Match

Paid Time Off

Job summary

CCFBank is seeking a Relationship Banker to develop and manage commercial banking relationships, focusing on loan and deposit production. The role is based in Oakdale, MN and requires relocation to Hudson, WI in December 2026.

The ideal candidate will emphasize relationship building, work with the lending team, and aim to source new business while delivering high‑quality client service. Bonus eligibility enhances the compensation package.

Qualifications

• Bachelor's degree in accounting, finance, economics or related field.
• Five (5) years of directly related full-time experience may be considered in lieu of the degree.
• Two (2) years of experience in the financial services industry.
• Two (2) years of experience working in sales or customer service.
• Progressive training and experience with: Bank services, computer software, and loan department procedures.
• Accuracy and attention to detail.
• In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Responsibilities

• Make sales calls to prospective customers to bring new business to the bank.
• Cross-sell both consumer and business bank products and services based on customer needs.
• Order appropriate services needed to facilitate the fulfillment process (i.e. ACH Services, Remote Deposit Capture, Positive Pay, Business Online, Credit Cards, Merchant Services, Wire Manager, account setup).
• Maintain and update portfolio of existing and prospective clients.
• Work directly with existing customers and assists consumer and business customers in their selection of various accounts, products, and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
• Discuss, prepare, and process documents related to the Bank's electronic banking services including credit reports, wire transfers, address changes, check and deposit slip orders, call backs, various loan transactions such as commercial, consumer and real estate loan payments and advances.
• Process consumer and small business and agriculture applications according to policy and regulations.
• Make decisions regarding the opening of new deposit accounts and loans; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts, and certificates of deposit for processing. Presents funds received from customer to teller for initial deposits; determines funds availability and obtains receipt for customer.
• Use ticklers/covenants to generate correspondence requesting information from customers.
• Complete all customer closings in a manner which assures the customer is in complete understanding of all terms and conditions.
• Performs safe deposit duties by opening accounts, controlling access, assisting customers, and processing affiliated reports.
• Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; assists customers in completing credit applications and obtain any necessary signatures on items with missing or irregular signatures.
• Complete documentation and reports for serviced of portfolio or other servicing actions as assigned.

Skills

Sales experience

Customer service

Relationship building

Cross-selling

Portfolio management

Education

Bachelor's degree in accounting, finance, economics or related field

Five years related full-time experience in lieu of degree

Two years in financial services

Two years in sales or customer service

Tools

Banking software

Job description

Description

CCFBank is currently searching for a Relationship Banker to join our team! A relationship banker is responsible for developing and managing commercial banking relationships in accordance with CCFBank's core values and prescribed sales process in an assigned area. The primary focus of this role is on loan and deposit production.

This position is currently based in Oakdale, MN and is expected to relocate to Hudson, WI in December 2026. Candidates should be comfortable with this future location change.

The ideal candidate has a focus on relationship building and sourcing new business for the bank. This person will work in conjunction with our lending team. Bonus points if you are community focused and excited about making a positive difference to those around you.

Primary Responsibilities

• Make sales calls to prospective customers to bring new business to the bank. This includes joint sales calls for loans where prospective client will be introduced
• Cross-sell both consumer and business bank products and services based on customer needs.
• Order appropriate services needed to facilitate the fulfillment process (i.e. ACH Services, Remote Deposit Capture, Positive Pay, Business Online, Credit Cards, Merchant Services, Wire Manager, account setup).
• Maintain and update portfolio of existing and prospective clients. May include both personal portfolio and aid with other assigned officers.
• Work directly with existing customers and assists consumer and business customers in their selection of various accounts, products, and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
• Discuss, prepare, and process documents related to the Bank's electronic banking services including credit reports, wire transfers, address changes, check and deposit slip orders, call backs, various loan transactions such as commercial, consumer and real estate loan payments and advances.
• Process consumer and small business and agriculture applications according to policy and regulations.
• Make decisions regarding the opening of new deposit accounts and loans; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts, and certificates of deposit for processing. Presents funds received from customer to teller for initial deposits; determines funds availability and obtains receipt for customer.
• Use ticklers/covenants to generate correspondence requesting information from customers.
• Complete all customer closings in a manner which assures the customer is in complete understanding of all terms and conditions.
• Performs safe deposit duties by opening accounts, controlling access, assisting customers, and processing affiliated reports.
• Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; assists customers in completing credit applications and obtain any necessary signatures on items with missing or irregular signatures.
• Complete documentation and reports for serviced of portfolio or other servicing actions as assigned.

Education and Experience

• Bachelor's degree in accounting, finance, economics or related field.
• Substitution: Five (5) years of directly related full-time experience performing the functions outlined above may be considered in lieu of the degree.
• Two (2) years of experience in the financial services industry.
• Two (2) years of experience working in sales or customer service.
• Progressive training and experience with: Bank services, computer software, and loan department procedures.
• Accuracy and attention to detail.
• In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

What's in it for you?

• Full Time, 40 hours per week.
• Monday - Friday work week.
• Competitive Pay ranging from $57,908.80 - $71,916.00 annually (may vary based on experience).
• Eligible for an annual bonus based on company goals and performance.

Perks:

• Health, Vision & Dental Plans
• Health Savings Account (HSA) with CCF Contributions
• Health Reimbursement Arrangement
• Flexible Spending Account
• Employer Paid Life Insurance and Long-Term Disability Plans
• Voluntary Life Insurance and Short-Term Disability Plans
• Accident and Critical Illness Plans
• Hospital Indemnity
• 401K Retirement Plan and Company Match
• Paid Time Off, Bereavement Leave and Paid Holidays
• Parental Leave
• Company-Wide Wellness Program
• Employee Achievement Program
• Colleague Referral Program
• Professional Development Reimbursement Program
• Career Planning
• Colleague Pricing on Secondary Market Mortgage Loans
• Colleague Beyond Save & Spend Accounts Perks

What can you expect from us?

At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers.

We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.

Learn more here about how we make more possible: https://ccf.us/careers/

In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.