Relationship Banker

Bank of America; North Las Vegas (NV); On-site; USD 33,062 - 36,189; Full time

Benefits offered by this job

Access to industry-leading benefits

Paid time off

Job summary

Bank of America in North Las Vegas is hiring a motivated individual to engage clients in the lobby and assist them with self-service banking transactions. You will manage cash transactions, understand clients' financial priorities, and connect them with suitable solutions.

The ideal candidate is enthusiastic, detail-oriented, and able to build and nurture strong relationships. Responsibilities include managing traffic in the financial center, following guidelines, and driving a positive client experience.

Expect competitive pay and industry-leading benefits.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic.
• Effectively collaborates to build and nurture strong relationships.
• Opens conversations to improve clients' financial experiences.
• Educates clients on banking through self-service options.
• Can manage time effectively and demonstrate flexibility.

Responsibilities

• Engage clients and assist with self-service banking transactions.
• Build relationships to meet financial needs.
• Follow guidelines and processes for compliance.
• Manage financial center traffic and enhance client experiences.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Job Description

Engages clients in the lobby, educates and assists them with self‑service banking transactions such as mobile banking, online banking, or ATM. Manages cash transactions efficiently and has deep conversations to understand clients’ financial and life priorities, connecting them to suitable solutions.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Required Qualifications

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves clients' financial lives
• Confident in identifying solutions for new and existing clients based on their needs
• Communicates effectively and confidently, comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking)
• Applies strong critical thinking and problem‑solving skills to meet clients' needs
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity
• Focuses on results while acting in the best interest of the client
• Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications

• Experience in financial services and knowledge of the industry, products and solutions
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
• Six months of cash handling experience
• Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration or finance

Skills

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience
• Branding
• Client Management
• Client Solutions
• Advisory Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Shift: 1st shift (United States of America)

Hours per week: 40

Pay range: $24.00 - $26.27 hourly. Base salary only; not incentive eligible.

Benefits: Access to industry‑leading benefits, paid time off, resources and support to employees.

Pay Transparency details available at https://careers.bankofamerica.com/en-us/pay-transparency

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