Relationship Banker

FNB Corporation; Monroeville (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

FNB Corporation is seeking a Relationship Banker in Monroeville, PA. The role focuses on delivering excellent customer service, handling routine banking transactions, and identifying opportunities to cross-sell banking products.

You will engage customers, promote digital tools, and aim to grow customer relationships across the branch network. The position requires high school education, strong communication and sales abilities, and knowledge of banking policies.

Qualifications

• High School or GED required.
• Excellent customer service and communication skills.
• Strong organizational, analytical, and interpersonal abilities.
• Detail-oriented with good data accuracy.
• Proficient PC skills; MS Word (basic), Excel (intermediate), PowerPoint (basic).
• Experience in a related banking position or consumer products knowledge is a plus.
• Knowledge of banking policies, consumer products and services; sales and service oriented.

Responsibilities

• Greet customers and identify service and product needs; leverage sales leads and outbound calls.
• Make recommendations in selling and cross-selling bank products and services.
• Achieve weekly sales/referral goals set by Branch Manager.
• Incorporate FNB digital products in customer interactions; input data accurately.
• Handle teller transactions and other operational duties per policies.
• Manage and grow new and existing customer relationships per consumer bank standards.
• Perform other duties and projects as assigned.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales

Banking knowledge

Related experience

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

## Relationship BankerApply: Monroeville, PA: Full time: Posted Yesterday: 2026-02315## Primary Office Location:4220 William Penn Highway. Monroeville, Pennsylvania. 15146.## **Join our team. Make a difference - for us and for your future.****Position Title:** Relationship Banker **Business Unit:** Retail**Reports to:** Varies Based on Assignment**Position Overview:**This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.**Primary Responsibilities:**Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED **Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**0 **Skills Required to Perform the Primary Responsibilities of this Position:**Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. **Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. **Physical Requirements or Work Conditions Beyond Traditional Office Work:**May require overnight travel for training purposes, particularly during onboarding