Relationship Banker

associatedbank; Mequon (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) plan

Pension

Paid time off

Employee stock purchase plan

Job summary

Associated Bank in Wisconsin Mequon is seeking a Relationship Banker to help customers with everyday banking, open accounts, process transactions, and offer tailored solutions. You will build trust through friendly service, learn the bank's products, and advance within the organization through the Banker Roadmap and certification programs.

This role emphasizes relationship-building, compliance, and promoting digital tools to enhance the customer experience while maintaining high standards of

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer-facing sales or service experience.
• Experience in banking, financial services, or retail sales preferred.

Responsibilities

• Deliver outstanding customer service by processing transactions and addressing needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists to provide comprehensive financial solutions.
• Support branch operations and compliance with policies and regulations.
• Participate in Banker Roadmap training and certification requirements.
• Educate customers on digital banking options and demonstrate tools.

Skills

Customer service

Cross-selling

Communication

Education

High school diploma

Experience in customer-facing roles

Tools

Banking software

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Join Associated Bank as a Relationship Banker, where you'll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. In this role, you'll process transactions, assist customers with financial needs, and introduce solutions that help them achieve their goals. This is a great opportunity to gain hands‑on experience, complete banker certification, and advance within our organization.

This position requires a credit check per 12 CFR Chapter X, Truth in Lending, Regulation Z.

Key Accountabilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in‑store outreach.

Education & Experience

Required

• High school diploma or equivalent combination of education and experience
• Up to 2 years of customer‑facing sales and/or service experience

Preferred

• Experience in banking, financial services, or retail sales

Why You’ll Love Working Here

At Associated Bank, we're committed to helping you grow-personally and professionally. You'll receive comprehensive training, hands‑on experience, and mentorship to guide your career path. We foster a supportive, team‑driven culture where your contributions make a real difference.

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity‑focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.