Relationship Banker

LS Solutions; Knoxville (TN); On-site; USD 38,000 - 54,000; Full time

Job summary

LS Solutions in Knoxville is seeking a Relationship Banker to act as a trusted advisor, engaging clients in consultative discussions to understand their financial goals and tailor solutions.

You will identify client needs for deposits, loans, and other banking products, deliver exceptional service, resolve issues promptly, ensure compliance with bank policies, and coach teammates through sales initiatives.

Qualifications

• High school diploma or GED; 2-5 years of Universal Banker or Teller experience.
• Proficiency in Microsoft Office and Salesforce.
• No specific licenses required but background and credit checks needed.
• Must comply with applicable banking regulations.

Responsibilities

• Identify client needs for deposits, loans, and banking products.
• Deliver exceptional service, minimize wait times, resolve issues promptly.
• Adhere to bank policies, regulations, internal controls, and ethical standards.

Skills

Consultative selling

Client relationship building

Education

High school diploma or GED

Tools

Microsoft Office

Salesforce

Job description

Role: The Relationship Banker serves as a trusted advisor, engaging clients in consultative discussions to understand their financial goals and recommend tailored solutions.

Responsibilities

• Sales & Business Development: Proactively identify client needs for deposits, loans, and other banking products; guide clients through options; make referrals to specialized banking areas; conduct regular outreach; support sales initiatives and coach team members.
• Client Experience: Deliver exceptional service, minimize wait times, resolve issues promptly, and enhance client satisfaction through ongoing knowledge development.
• Compliance & Risk Management: Adhere to bank policies, regulations, internal controls, and ethical standards; participate in meetings for sales, product knowledge, and training; assist with operational duties and audits; ensure compliance with current guidelines.

Qualifications

High school diploma or GED; 2-5 years of experience as a Universal Banker or Teller; proficiency in Microsoft Office and Salesforce; no specific licenses required but must pass background and credit checks and comply with applicable regulations.