Relationship Banker

Bravera-Bank; Helena (MT); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Incentive compensation opportunities

Retirement plan with company match

Health insurance

Paid holidays

Paid time off (PTO)

Volunteer time

Job summary

Bravera Bank is seeking a Relationship Banker in Helena, MT. This customer-facing role requires efficient processing of transactions with a professional demeanor and a focus on delivering excellent service.

You will handle deposits, transfers, and account services while promoting Bravera Bank's products. Ideal candidates have a background in banking or customer service, with an emphasis on accuracy, integrity, and confidentiality.

Qualifications

• High School Diploma or equivalent with 1-2 years of post-secondary education preferred.
• 1-3 years of banking experience or customer service experience.
• Ability to be an independent thinker.

Responsibilities

• Assist customers with accurate processing of their transactions while providing quality customer service.
• Process deposits, credit card payments, cash advances, savings bonds, cashier's checks, check orders, transfers and IRA accounts.
• Maintain accuracy in handling and monitoring cash drawer.
• Balance and verify adequate cash in the vault.
• Open and maintain deposit accounts, Internet banking, Debit/ATM cards, wire transfers and IRA accounts.
• Cross-sell all bank products and services.
• Follow current banking policies and regulations relating to deposits and withdrawals.

Skills

Customer service

Cash handling

Banking transactions

Cross-selling

Education

High School Diploma or equivalent

Tools

Internet banking

Job description

Locations

Helena
1135 Euclid Avenue
Helena, MT 59601, USA

• On-site
• Full-Time
• Requisition #: RELAT002015

Description

Bravera is hiring for a Relationship Banker in Helena, MT. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward.

A Relationship Banker is a customer service facing position responsible for quickly and accurately processing a customer’s transaction while maintaining a positive and professional image.

Measures of Success

Become a trusted advisor by effectively communicating and listening to customers.

Detail-oriented

Primary Duties and Responsibilities

• Assist customers with accurate processing of their transactions while providing quality customer service.
• Process commercial and personal deposits, credit card payments/cash advances, savings bonds, cashiers’ checks, check orders, telephone transfer requests and Tax & Treasury deposits.
• Accuracy in handling, maintaining and monitoring cash drawer.
• Balance and verify adequate levels of cash in the vault.
• Open and maintain deposit accounts, Internet banking, Debit/ATM cards, wire transfers, address change requests and IRA accounts.
• Cross-sell all bank products and services.
• Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds.
• Monitor and verify internal control processes and procedures relating to the Teller area.
• Open and follow safe deposit box procedures.
• Responsible for promoting the organization in the community through participation in various civic and community events, activities, committees, and organizations.
• Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information.
• Contribute to the overall success of the organization by leveraging opportunities as they relate to all entities of Bravera Bank.
• Adhere to all banking rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer.

Qualifications

• High School Diploma or equivalent with 1-2 years of post-secondary education preferred
• 1-3 years of banking experience or customer service experience
• Ability to be an independent thinker

Location

Helena, MT

To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement.

Our Values

• Give and earn trust. We support and empower one another to earn trust through accountable performance.
• Learn, teach and mentor. We are a learning organization that invests in growth and development.
• Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Required

High School or better.

Preferred

Associates or better in Business Administration or related field.

Preferred

1-3 years: Banking experience or customer service experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.