Relationship Banker

Columbia Bank; Florida; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Paid vacation and holidays

Job summary

Columbia Bank is seeking a Relationship Banker to build meaningful client relationships by delivering Breakthrough Client Service Standards and providing customized solutions to help clients achieve financial goals.

You will open new deposit accounts, originate consumer loans, and educate customers on digital and traditional banking solutions while engaging with the community and collaborating with bank partners.

Qualifications

• High School Diploma or GED required.
• 2 years of banking and/or demonstrated sales experience required.
• 2 years developing client relationships, achieving sales goals, and building referral sources in banking or retail environment with client service and cash handling experience required.
• 2 years in a lending function with loan origination and processing functions required.

Responsibilities

• Open new deposit accounts and originate consumer loans.
• Originate consumer loans and some small business loans; build and maintain loan and deposit portfolios.
• Educate customers about digital and traditional services and collaborate with internal partners.
• Perform proactive outbound calls to current and prospective clients; participate in community events and business development.

Skills

Banking experience

Sales experience

Lending knowledge

Cash handling

Digital banking

Mortgage knowledge

Education

High School Diploma or GED

Tools

Online banking platforms

Job description

About the Role

Relationship Bankers build meaningful, long‑term client relationships by exhibiting Breakthrough Client Service Standards and providing customized solutions to help clients achieve their financial goals. This includes offering sound financial advice, and often collaborating with internal Bank partners. Relationship bankers are expected to be active in the community and engage customers where and how they prefer to bank by providing education on digital and traditional solutions to achieve their banking needs. Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs. Make recommendations and follow through on commitments to clients. Maintains direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards. Primary associate in the branch to open new deposit accounts and to originate consumer loans. Originates consumer loans and some small business loans and is actively building and maintaining a loan and deposit portfolio. Educates customers about the availability of services originated by internal partners such as Treasury Management services. Performs proactive outbound phone calls to current and prospective consumer and small business customers. May partner with branch Manager to do outbound business development meetings in the community. Develops a pipeline of prospects from in branch and outbound business development activities. Independently supports and resolves client issues with digital products and services. Supports the community, which may include events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.

About You

High School Diploma or GED, required. 2 years of banking and/or demonstrated sales experience required. 2 years developing current and new client relationships, achieving sales goals, and building referral sources in banking or retail environment with client Service and cash handling experience required. 2 years in a lending function with loan origination and processing functions required. In-depth knowledge of Consumer and Business products and services. Demonstrated proficiency in consumer and business lending. Demonstrated proficiency in consumer lending and basic business lending skills. Ability to understand cash flow, financial statements, and market risk. Demonstrates desire and ability to build upon technology skills in various delivery channels, including online banking platforms, Bill Pay, E‑Statements, mobile banking, ATM, and business banking applications. This position may require you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee’s assessment of the consumer’s financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements. This position IS NOT authorized to act as a Bank Closed‑End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed‑end transactions, and therefore this position is limited to acting as a Bank MLO for open‑end transactions (i.e., home equity lines of credit) only.

Competitive Incentive Plan

Earn rewards that match your efforts.

Professional Development

Grow your skills with our tailored premier banker programs.

Career Growth

Clear paths to achieve your professional goals.

The pay range for this role is $24 - $30. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

1045 W Katella Avenue Suite 100 Orange CA 92867 Ability to work fully onsite at posted location(s).

Our Benefits

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

Our Commitment to Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

Accommodation statement

If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail].

Staffing and Recruiting Agencies

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

Our culture is built on Do RIGHT, which means:

Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do.

Why work for Columbia Bank?

A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity. A culture of belonging and purpose, where your ideas matter and your work has impact. Competitive benefits and flexibility designed to help you thrive personally and professionally. Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.