Relationship Banker

FNB Corporation; Erie (Erie County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation in Erie, PA seeks a Relationship Banker who will develop proficiency in basic consumer banking transactions, account servicing, and lending.

The role involves executing branch leads under supervision, meeting customer needs, and converting transactions into qualified sales or referrals while upholding FNB policies and core values. You should have a high school diploma or GED, 0 years of related experience, and strong customer service, communication, and organizational skills.

Qualifications

• High School diploma or GED required.
• Excellent customer service and communication skills.
• Strong organizational and interpersonal abilities.
• Detail-oriented with good data quality and accuracy.
• Experience with MS Office applications (Word/Excel/PowerPoint).
• Knowledge of banking products, policies, and consumer services is a plus.

Responsibilities

• Promotes the sales process by greeting customers, identifying service and product needs, leveraging leads, and outbound calling.
• Make appropriate recommendations in selling and cross-selling bank products and services.
• Identify and achieve weekly sales/referral goals issued by Branch Manager.
• Incorporate digital banking products into customer interactions.
• Handle routine teller transactions and other tasks per policies and procedures.
• Follow risk management and regulatory compliance requirements in daily work.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Attention to detail

MS Word

MS Excel

MS PowerPoint

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

CRM systems

Job description

## Primary Office Location:711 State Street. Erie, Pennsylvania. 16501.## **Join our team. Make a difference - for us and for your future.****Position Title:** Relationship Banker**Business Unit:** Retail**Reports to:** Varies Based on Assignment**Position Overview:**This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.**Primary Responsibilities:**Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED**Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**0**Skills Required to Perform the Primary Responsibilities of this Position:**Excellent customer service skillsExcellent communication skills, both written and verbalExcellent organizational, analytical and interpersonal skillsDetail-orientedAbility to use a personal computer and job-related softwareMS Word - Basic LevelMS Excel - Intermediate LevelMS PowerPoint - Basic LevelExperience in a related position.Knowledge of banking policies, procedures consumer products and services.Sales and customer service skills.**Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.**Physical Requirements or Work Conditions Beyond Traditional Office Work:**May require overnight travel for training purposes, particularly during onboarding###**Equal Employment Opportunity (EEO):**It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.# A culture of teamwork. A history of success.As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina.Our consistent recognition as a **best place to work** and **top workplace** by our own employees symbolizes the outstanding culture we represent.## **Sign up for Job Alerts:****A simple and easy way to stay up to date on career opportunities available.**You now have the ability to **sign up for job alerts** through your candidate profile.To enroll you will need to create or sign into your candidate profile and select \"job alerts\".By enrolling in job alerts, you will receive email notifications as opportunities come available that match your selected interests.