Relationship Banker

FNB Corporation; Ellicott City (MD); On-site; USD 26,000 - 44,000; Full time

Job summary

FNB Corporation is seeking a Relationship Banker to join our Retail team in Ellicott City, MD. You will assist customers with everyday banking, open accounts, process transactions, and identify opportunities to refer customers to lending and other banking services.

You will work under the guidance of the Branch Manager to meet service standards and sales goals. The role emphasizes strong customer service, communication, and organizational skills, with an opportunity to learn digital banking

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a PC and MS Word (basic).
• MS Excel (intermediate).
• MS PowerPoint (basic).
• Experience in a related position with knowledge of banking policies and consumer products and services.

Responsibilities

• Greet customers and identify service needs.
• Promote and cross-sell bank products and services.
• Process transactions and account servicing tasks.
• Generate referrals and meet weekly sales goals.
• Input referrals and applicants with accuracy in branch systems.
• Assist with branch operations and compliance.

Skills

Customer service

Communication skills

Sales & referrals

Banking products

Attention to detail

MS Word

MS Excel

MS PowerPoint

Education

High School diploma or GED

Job description

Relationship Banker - FNB Corp### Relationship BankerApply: Centennial Place: Full time: Posted Today: 2026-02539## **Primary Office Location:**10161 Baltimore National Pike. Ellicott City, Maryland. 21042.## **Join our team. Make a difference - for us and for your future.****Position Title:** Relationship Banker **Business Unit:** Retail**Reports to:** Varies Based on Assignment**Position Overview:**This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.**Primary Responsibilities:**Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED **Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**0 **Skills Required to Perform the Primary Responsibilities of this Position:**Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. **Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. **Physical Requirements or Work Conditions Beyond Traditional Office Work:**May require overnight travel for training purposes, particularly during onboarding### **Compensation Grade:**NEX08### **Pay Range:**$19.01 - $31.68### FNB’s total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.### **Equal Employment Opportunity (EEO):**It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.