Relationship Banker

First National Bank Of Pennsylvania; Conemaugh Township (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

F.N.B. Corporation in Johnstown, PA is seeking a Relationship Banker to support the Retail unit by handling basic consumer banking transactions, account servicing, and lending.

The role involves executing branch leads under supervision, fulfilling customer requests, and identifying opportunities to convert interactions into sales or referrals. The incumbent will adhere to FNB policies and core values, may work at multiple market locations, and will input referrals and customer data using branch

Qualifications

• High School or GED required.
• Customer service and sales experience preferred.
• Knowledge of basic banking products and services.

Responsibilities

• Promotes the sales process through greeting customers, identifying needs, leveraging leads, and outbound calling.
• Make recommendations in selling and cross-selling Bank products and services.
• Achieve weekly sales/referral goals set by Branch Manager.
• Incorporate FNB digital products and services into interactions.
• Input and maintain data quality for referrals, customers, and applicants.

Skills

Customer service

Communication

Organization

Detail orientation

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Banking knowledge

Sales skills

Experience in banking

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location: 532 Main Street. Johnstown, Pennsylvania. 15901.

Join our team. Make a difference - for us and for your future.

Position Title

Relationship Banker

Business Unit

Retail

Reports To

Varies Based On Assignment

Position Overview

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.

Other Responsibilities

• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience Required

0

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures consumer products and services
• Sales and customer service skills

Licensures/Certifications Required

• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Company Culture

A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.