Relationship Banker

Bank of America

Allen Park (MI)

In loco

USD 21.000 - 30.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

The Bank of America is hiring a client-facing Financial Center Associate in the United States, with location flexible within the Michigan market. The role focuses on engaging clients in the lobby, educating them on self-service options, and processing cash transactions accurately and efficiently.

You will build relationships, follow established guidelines, and seek opportunities to connect clients with solutions that meet their financial goals while supporting risk and compliance standards.

Competenze

Enthusiastic self-starter with strong work ethic and focus on results.
Builds relationships and collaborates to get things done.
Delivers experience that improves clients' financial lives.
Identifies solutions for client needs.
Effective communicator comfortable engaging all clients.
Learns and adapts to new information and technology.
Educates clients on self-service banking (ATM/online/mobile).
Follows processes and adheres to laws and regulations.
Flexible to work weekends or extended hours.

Mansioni

Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows established processes to act in clients' and bank's best interests.
Grows knowledge by partnering with experts in small business, lending, investments.
Manages center traffic, appointments, and outbound calls.
Drives the client experience.
Manages cash responsibilities.

Conoscenze

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formazione

Bachelor's Degree or business-relevant Associate's Degree

Descrizione del lavoro

Job Description:

At the company, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

the company is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At the company, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

Executes the bank's risk culture and strives for operational excellence

Builds relationships with clients to meet financial needs

Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Grows business knowledge and network by partnering with experts in small business, lending, and investments

Manages financial center traffic, appointments, and outbound calls effectively

Drives the client experience

Manages cash responsibilities

Required Qualifications:

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

Collaborates effectively to get things done, building and nurturing strong relationships.

Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

Is confident in identifying solutions for new and existing clients based on their needs.

Communicates effectively and confidently, and is comfortable engaging all clients.

Has the ability to learn and adapt to new information and technology platforms.

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

Applies strong critical thinking and problem-solving skills to meet clients' needs.

Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.