Relationship Advisor

The Northern Trust Company; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Job summary

Northern Trust is seeking an experienced fiduciary servicing professional to manage a wealth management client base and advise on fiduciary strategies. You will develop and communicate prudent investment, tax and estate planning advice while aligning with fiduciary standards and internal policies.

Travel to meet clients as needed, mentor colleagues, and identify opportunities for growth within a collaborative, inclusive workplace.

Qualifications

• Fiduciary knowledge across investments, tax, legal and operations.
• College or university degree or equivalent proven work experience.
• 7+ years fiduciary servicing experience in personal trust or estate administration.

Responsibilities

• Manage assigned wealth management client base with advisors to understand needs and goals.
• Provide proactive advice on NT products/services and regulatory changes in clear language.
• Develop relationship opportunities and handle fiduciary risk with prudent judgment.
• Mentor junior partners and travel to meet clients when required.

Skills

Negotiation

Problem solving

Delegation

Leadership

Sales

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Major Duties

• Manages assigned account base of wealth management clients by working with clients and their professional advisors to develop a thorough understanding of the client's needs and goals. Exhibits knowledge of governing documents and account agreements. Exhibits clear knowledge of fiduciary duties, applicable laws and oversight, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles.
• Guides client conversations for goals driven wealth management and holistic advice. Provides proactive advice to clients on NT's products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients. Explains complicated concepts to clients in a thoughtful way using non-technical terminology.
• Maintains a working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
• Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills.
• Builds and maintains knowledge of NT fiduciary standards and practices, applying fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.
• Cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT.
• Teaches and mentors less experienced partners. Advises Relationship Advisors on fiduciary issues and serves as a fiduciary resource on relationships managed by Relationship Advisors.
• Travel to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.
• Seeks continued development of fiduciary and advisory skills through training and experience.
• Exercises judgment based on the analysis of multiple sources of information.
• Eligible to serve as LRM in PCA and PCS.

Knowledge

• Knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required to manage client accounts.
• Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required to service clients.
• Knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required to administer accounts.
• Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship.
• Ability to explain difficult or sensitive information; ability to work to build consensus.

Experience

• College or university degree &/or relevant proven work experience
• 7+ years experience in fiduciary servicing, in personal trust, estate administration or related fields.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their co