Relationship Account Officer - Practice Solutions

Bank of America; Chandler (AZ); On-site; USD 60,000 - 95,000; Full time

Job summary

Bank of America is seeking a Relationship Account Officer to collaborate with the Regional Business Development Officer in sourcing and growing small business clients. You will design and implement tailored financing programs, assemble financial packages, and coordinate with underwriting to close loans.

You will build lasting client relationships, identify opportunities, and deliver financial solutions that help clients grow their practice while coordinating with multiple internal teams to

Qualifications

• Strong decision‑making skills and problem‑solving skills.
• Excellent oral and written communication skills.
• Proficient with PC applications.
• Self‑motivated and results oriented with excellent organizational skills.

Responsibilities

• Manages the end-to-end process in Practice Solutions by packaging transactions for underwriting and providing specialized financing solutions to select small business owners.
• Builds and deepens relationships based on the client’s financial needs and goals.
• Delivers an exceptional client experience by focusing on helping clients build, grow, and expand their business.
• Interacts with multiple departments to support client in closing of the loans.
• Responsible for managing backlog of prospecting clients.

Skills

Account Management

Business Acumen

Credit Documentation Requirements

Pipeline Management

Analytical Thinking

Business Development

Client Management

Client Solutions Advisory

Market Analysis

Record Keeping

Education

High School Diploma / GED

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

A member of the Practice Solutions Team this job works closely with the Regional Business Development Officer (RBDO). Once new business relationships have been identified and established by the RBDO, the Relationship Account Officer (RAO) is responsible for soliciting new business from established sources, designing and implementing appropriate sales programs for the client, collecting and preparing the financial package for submission to underwrite for approval, and closing loans. Key responsibilities include providing financial solutions to meet client’s business needs and help them build, grow, and expand their practice

Responsibilities:

• Manages the end-to-end process in Practice Solutions by packaging transactions for underwriting and providing specialized financing solutions to select small business owners


• Builds and deepens relationships based on the client’s financial needs and goals


• Delivers an exceptional client experience by focusing on helping clients build, grow, and expand their business


• Interacts with multiple departments to support client in closing of the loans


• Responsible for managing backlog of prospecting clients

Skills:

• Account Management


• Business Acumen


• Credit Documentation Requirements


• Pipeline Management


• Analytical Thinking


• Business Development


• Client Management


• Client Solutions Advisory


• Market Analysis


• Record Keeping

Required Qualifications:

• Strong decision‑making skills and problem‑solving skills


• Excellent oral and written communication skills


• Proficient with PC applications


• Self‑motivated and results oriented with excellent organizational skills

Desired Qualifications:

• Proven experience working in a fast‑paced environment as part of a larger team


• Proven experience developing rapport with clients, colleagues and other business partners


• Demonstrated ability to analyze issues and develop solutions

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40