Reimbursement Specialist I (10:30-7:00pm CST)

Lumicera; Richmond (VA); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption assistance program

Flexible Spending Account

Educational assistance and memberships

Referral bonus program – up to $750

Job summary

Navitus Health Solutions is hiring a Reimbursement Specialist I to join the team, focusing on processing copay assistance program reimbursements and billing accuracy. You will monitor claims, ensure proper patient data in the software, and collaborate with internal teams to resolve issues.

The role emphasizes compliance with federal and state laws, high ethical standards, and strong communication with patients regarding billing options. This position supports a remote-friendly environment.

Qualifications

• High School Diploma or GED; some college preferred.
• CPhT preferred.
• Pharmacy technician license or trainee license is strongly preferred where licensure is required.
• Experience with pharmacy, health plan or clinical insurance claims billing, benefit assessments, billing/claims documentation, or claims auditing is preferred.
• Participate in, adhere to, and support compliance program objectives.
• Ability to interact cooperatively and respectfully with other employees.

Responsibilities

• Monitor claims activity for accuracy and successful submission.
• Ensure patient billing information is set up correctly in the pharmacy software.
• Participate in reimbursement/billing conferences and meetings as needed.
• Respond to questions or complaints regarding reimbursement and/or billing.
• Work with internal teams to review and resolve claim issues.
• Maintain accurate reference information related to reimbursement and copay assistance.
• Document information, insurance and prescriptions/orders in patient profiles with accuracy.
• Comply with applicable federal and state laws and high ethical standards.
• Other duties as assigned.

Skills

Claims billing experience

Communication skills

Team collaboration

Ethical compliance

Education

High School Diploma or GED

Tools

Pharmacy software

Job description

Overview

Lumicera Health Services is seeking a Reimbursement Specialist I to join our team!

Under direction from the Assoc. Manager, Specialty Pharmacy Services, Reimbursement Team Lead, and pharmacists in the Specialty Pharmacy, the Reimbursement Specialist I is primarily responsible for following standard operating procedures to obtain and process manufacturer copay assistance program reimbursement. The Reimbursement Specialist I shall have knowledge of billing procedures and work to reduce discrepancies, inaccuracy, and outstanding balances. The Reimbursement Specialist I may also assist in contacting patients with an outstanding balance to communicate billing options.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Responsible for ongoing monitoring of claims activity for accuracy and successful submission
• Responsible for ensuring that patient billing information is set up appropriately in the pharmacy software
• Participate, as necessary, in conferences and meetings related to reimbursement/billing
• Responds to employee/patient/client questions or complaints regarding reimbursement and/or billing
• Works with internal teams to review and resolve claim issues
• Maintains accurate reference information relating to reimbursement and copay assistance
• Responsible for accurate and thorough documentation of information, insurance and prescriptions/orders within the patient profile
• The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee
• Other duties as assigned

Qualifications

What our team expects from you?

• High School Diploma or equivalent GED. Some college preferred
• CPhT preferred
• Pharmacy technician license or pharmacy technician trainee license is strongly preferred in states requiring pharmacy technician licensure
• Experience with pharmacy, health plan or clinical insurance claims billing, benefit assessments, billing/claims documentation, or claims auditing is preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

#LI-Remote

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.

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