Healthcare Reimbursement Specialist

AimHire; Lone Tree (CO); On-site; USD 39,261 - 43,394; Part time

Job summary

A recruitment and staffing agency is seeking a Reimbursement Systems Specialist in Lone Tree. This role involves managing onboarding and support for SignHEAR and Brightree systems, ensuring an excellent customer experience. The ideal candidate has 2-3 years of experience, strong analytical and problem-solving skills, and the ability to work cross-functionally. The compensation range is $28.50 to $31.50 per hour for a contract position lasting more than 3 months. Excellent communication skills are essential.

Qualifications

• 2–3 years of relevant experience is required.
• Experience supporting systems within reimbursement operations or customer service.
• Ability to manage multiple tasks effectively.

Responsibilities

• Lead onboarding process for new clinics.
• Build relationships with clinic representatives.
• Provide administrative support for system setup.
• Create and update user accounts in Brightree.
• Identify gaps and recommend process improvements.

Skills

Analytical skills

Problem-solving abilities

Excellent communication skills

Education

Bachelor’s Degree or equivalent work experience

Tools

SignHEAR

Brightree

Salesforce

Job description

Reimbursement Systems Specialist

Location: Lone Tree

Compensation: $28.50 - $31.50/hr

Job Type: Contract (3+ months)

AimHire is partnering with a client to hire a Reimbursement Systems Specialist responsible for implementing and supporting SignHEAR powered by DocuSign and Brightree systems. This role provides onboarding management, system setup, ongoing system maintenance, troubleshooting, and cross‑functional collaboration to ensure an exceptional customer and partner experience.

Key Responsibilities

• Lead and manage the onboarding process for SignHEAR powered by DocuSign for new clinics.
• Build strong relationships with clinic representatives, understand needs, and communicate service value to secure engagement.
• Provide administrative support and initial system setup, including DocuSign templates and user account creation.
• Provide Brightree support, including new user setup, MyForms configuration, troubleshooting, and system maintenance.
• Create and update Brightree user accounts, insurance plans, and price tables.
• Research, analyze, and understand user needs to ensure systems support business and customer requirements.
• Identify gaps, challenges, and areas for process improvement; provide recommendations.
• Generate and analyze monthly metric reports for SignHEAR.
• Maintain collaborative communication with business partners and internal teams.
• Serve as a liaison across departments to ensure smooth system usage and excellent customer experience.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 2–3 years of relevant experience.
• Strong analytical and problem‑solving abilities.
• Experience operationalizing systems such as SignHEAR, Brightree, Salesforce, etc.
• Ability to work cross‑functionally and manage multiple tasks effectively.
• Excellent communication skills (in person and virtual).
• Experience supporting systems within reimbursement operations, customer service, or similar environments.

AimHire is an equal opportunity employer.