Rehire Field Support Technician

Jackson Hewitt - GJN; Arcadia (FL); On-site; USD 12,000 - 20,000; Full time

Benefits offered by this job

Health insurance options

Free Life Insurance

Free Personal Tax Return

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Job summary

Jackson Hewitt is seeking a Seasonal Field Support Technician to assist with kiosk setup and maintenance at local retail locations. You will drive a moving truck, unload equipment, and assemble kiosks while ensuring timely deployment to support brand standards.

The role emphasizes basic computer task knowledge and strong customer service. A valid driver’s license is preferred, and there are both full-time and part-time opportunities with potential for advancement.

Qualifications

• Driver's license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience beneficial.

Responsibilities

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Maintains a clean and inviting workplace, including cleaning counters, glass, and debris.
• Other duties as assigned.

Skills

Driver's license

Interpersonal skills

Computer basics

Customer service

Job description

Benefits:

• Health insurance options


• Free Life Insurance


• Free Personal Tax Return


• Competitive salary


• Employee discounts


• Flexible schedule


• Opportunity for advancement


• Signing bonus


• Training & development

Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here:

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.


• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.


• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.


• Other duties as assigned.

Skills you’ll bring for success:

• Driver’s license preferred.


• Good interpersonal and communication skills.


• Basic knowledge of computer functions is preferred but not required.


• Customer service experience.

Physical Demand and Work Effort:

• Standing, walking, sitting.


• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.


• Must be able to hold, carry, and move equipment, tools, and materials.


• Compliance with company policies and standards.

Additional Perks:

• Full-time and part-time positions are available


• Flexible Schedule Options - Work that works for you!


• Work Lotto (Win money for logged shifts)


• Low-cost benefits (healthcare, dental & vision)


• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)


• Free identity theft protection


• Corporate discount program


• Referral bonus opportunities are available for referring qualified candidates


• Free continuing tax education


• Opportunities for advancement within the organization


• Employee referral program


• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)


• 401k with Company Match (eligible to participate after working the first 1,000 hours)

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, \"Jackson Hewitt\" or the \"Company\", but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the \"Company\") are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment. It does not obiiate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.