Rehabilitation Technician I

University of Maryland Medical System Corporation; Bel Air (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

University of Maryland Medical System Corporation in Bel Air, MD seeks a Rehabilitation Technician I to support licensed therapists in delivering patient care in the rehabilitation setting. The role includes preparing patients for therapy, maintaining treatment areas, and performing routine clerical tasks under supervision.

The ideal candidate has a high school diploma or equivalent, no prior experience required, and must obtain Basic Life Support (BLS) certification within 60 days of hire.

Qualifications

• High school diploma or equivalent required.
• Basic computer proficiency.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks in a fast-paced environment.
• Frequent standing/walking and lifting per duties.

Responsibilities

• Prepare patients for therapy sessions and assist with patient flow.
• Assist licensed clinicians with patient care as permitted by Maryland Practice Acts.
• Educate and train rehabilitation technicians.
• Assist front office and clinicians with clerical tasks.
• Monitor inventory and maintain supplies for treatment areas.
• Ensure patient dignity, privacy, and safety.

Skills

Strong communication

Interpersonal skills

Team collaboration

Time management

Safety awareness

Customer service

Attention to detail

Professional communication

Education

High School diploma or equivalent

Tools

EMR systems

Job description

Job Title

Rehabilitation Technician I (Full-time)

Job Code

50154

Work Schedule

Day Shift - 7:00 am - 3:30 pm EST.

Job Summary

Under the direction of a licensed therapist, assists in delivering patient care in the rehabilitation setting as described in State of Maryland Practice Acts. Performs routine tasks to help ensure productive therapy sessions such as maintaining treatment areas, preparing patients for therapy, and assisting in clerical tasks.

Primary Responsibilities

• Prepares and maintains treatment areas and equipment to adhere to appropriate infection control standards, as well as maintains logs to assure compliance.
• Assists the licensed clinicians in the delivery of patient care as permitted by State of Maryland Practice Acts.
• Assists in the training of new rehabilitation technicians.
• Assists front office and clinicians with routine clerical tasks to support the patient care process.
• Monitors and maintains inventory to assure adequate supplies.
• Demonstrates patient-centered care and service.
• Perform all other duties as assigned.

Education & Experience - Required

• Education: High School diploma or equivalent
• Experience: No experience required
• Certifications: Basic Life Support (BLS) certification within 60 days of hire

Education & Experience - Preferred

• Certifications: Basic Life Support (BLS) certification obtained prior to hire

Knowledge, Skills, & Abilities

• Strong verbal, written, and non-verbal communication skills.
• Interpersonal skills to enable the technician to establish and maintain rapport with team members, patients, and families.
• Ability to work collaboratively with a diverse healthcare team.
• Ability to manage time and set priorities according to the demands of the job.
• Ability to conceptualize and problem-solve when assisting with patient care.
• Ability to adapt hours of availability to variable and changing needs of the organization.
• Ability to maintain confidentiality with patients and team members.
• Ability to effectively use various pieces of medical and therapeutic equipment within scope.

Physical Demand

Frequency Physical DemandFrequencyWalkingFrequently CrawlingOccasionallySittingOccasionally ReachingFrequentlyStandingFrequently HandlingFrequentlyRecliningOccasionally FingeringFrequentlyCarryingFrequently FeelingFrequentlyClimbingOccasionally TalkingConstantlyBalancingFrequently HearingConstantlyStoopingFrequently TastingN/ABendingFrequently SmellingN/AKneelingFrequently DrivingOccasionallyCrouchingFrequently

Maximum Lbs. Frequency

LiftingExertion of force required for participating in patient care100+ lbsFrequently

Exertion of force required when moving an object26-50 lbsFrequently

PushingExertion of force required to move an object26-50 lbsFrequently

PullingExertion of force required to move an object26-50 lbsFrequently

Visual Demand

RequiredNear Acuity☒Far Acuity☒Field of Vision☒Color Vision☒Depth Perception☒

Equipment and Tools

Standard Office Equipment (e.g., computer, telephone)☒ Medical Instruments/Equipment (e.g., syringe, forceps, needles, lab tools, etc.)☒ Power Tools (e.g., saw, drill, hammer)☒ Other Equipment (must specify):☒ Vehicles (must specify):☐

Working Conditions

Standard Office Environment☒ Wet and/or Humid Conditions☒ Laboratory Environment☐ Extreme temperatures (hot or cold)☐ Weekend, shift work, on call, holidays, and overtime☒ Inclement Weather ☒ Patients with tendencies for violent outbursts ☒ Noise / Vibration☒ Close quarters, crawl spaces, shafts, small, enclosed rooms, narrow aisles, or passageways.☒

Potential Exposures

Potential HazardsBodily Fluids☒ Mechanical☒ Infectious Diseases☒ Electrical☒ Blood☒ Chemical☒ Atmospheric Conditions Burns (e.g., kitchen)☐Fumes/Gases☐ Radiation/Radioactive Material☒Dust☐ Poor Ventilation☐

Work Environment & Physical Demands

Work Environment: Medical Related Facility - climate and lighting controlled, clean, but with biohazards and medical equipment hazards. Physical Requirements: Strenuous-regular and considerable walking, climbing or standing for extended periods, regular lifting, pushing or pulling of objects, materials, tools, equipment, and/or patients weighing up to 50 pounds. Fine Manipulation Skills Requirements: Moderate-work requires regular fine manipulation in keyboarding, setting equipment controls and typically use of both hands. Corrected Vision Requirements: Normal Range Near, Far and Peripheral Vision. Speaking Attribute Requirement: Communicates effectively in person to person speech. Hearing Attribute Requirement: Hear and decipher person speech in person. Detail any additional physical demands and/or working conditions required to perform the job: Work environment may include additional settings (community-based settings).

Work Experience

The Rehabilitation Technician supports the daily operations of the Rehabilitation Services Department by assisting therapists, maintaining a safe and organized treatment environment, and providing administrative and patient care support. This role is essential to ensuring efficient clinic operations, positive patient experiences, and high-quality rehabilitative care.

Essential Duties and Responsibilities

Patient Care Support

• Prepare patients for therapy sessions and assist with patient flow throughout the department.
• Assist therapists with non-clinical aspects of treatment sessions under the direction and supervision of licensed staff.
• Transport and supervise patients as appropriate to ensure safety.
• Assist with patient transfers, mobility activities, and equipment setup while following safety protocols.
• Maintain patient dignity, privacy, and confidentiality at all times.

Department Operations

• Open and prepare the department for daily operations.
• Maintain cleanliness, organization, and safety of treatment areas, equipment, and storage spaces.
• Clean, disinfect, and inspect therapy equipment according to departmental standards.
• Monitor inventory levels and order supplies as needed.
• Stock treatment areas and ensure supplies are readily available.

Scheduling and Administrative Support

• Assist with patient scheduling, registration, and appointment coordination.
• Answer and direct phone calls in a professional manner.
• Complete clerical tasks, including filing, scanning, data entry, and document management.
• Support insurance authorization and patient communication processes as assigned.
• Assist with maintaining accurate departmental records.

Safety and Team Support

• Serve as a second person for patient and staff safety during treatment activities when needed.
• Recognize and report safety concerns, equipment issues, or patient changes to appropriate clinical staff.
• Participate in department meetings, trainings, and quality improvement initiatives.
• Support therapists and administrative staff with special projects and departmental needs.

Required Qualifications

• High school diploma or equivalent required
• Basic computer proficiency, including Microsoft Office applications.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Ability to frequently stand, walk, bend, lift, and move equipment or supplies.
• Ability to work collaboratively with patients, families, therapists, physicians, and other healthcare team members.

Preferred Qualifications

• Previous experience in a healthcare, rehabilitation, medical office, or customer service setting.
• Experience with electronic medical records (EMR) systems.
• CPR certification preferred or willingness to obtain upon hire

Key Skills and Competencies

• Customer service and patient engagement
• Organizational and time management skills
• Scheduling and administrative support
• Attention to detail
• Teamwork and collaboration
• Safety awareness
• Inventory and supply management
• Problem-solving and critical thinking
• Professional communication
• Adaptability and flexibility

Physical Requirements

• Ability to lift, carry, push, and pull up to 50 pounds with assistance as needed.
• Ability to stand and walk for extended periods.
• Ability to assist with patient mobility and equipment transport.
• Ability to perform repetitive movements associated with clerical and operational duties.

Benefits

All your information will be kept confidential according to EEO guidelines.

Compensation

* Pay Range: $17.89 - $23.59

* Other Compensation (if applicable):

This position plays a critical role in supporting efficient department operations, enhancing patient care, and ensuring a safe therapeutic environment for patients and staff.