Rehabilitation Technician

State of Oklahoma; Custer (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Paid holidays

Vacation and sick leave (15/15 first年)

Retirement savings plan

Longevity bonus

Job summary

State of Oklahoma Rehabilitation Services seeks a Rehabilitation Technician to support professional staff in delivering rehabilitation services to individuals with disabilities. The role may be filled at Level I, II, or III and is based in Weatherford (VR05).

Essential functions include managing files, processing case information, and assisting with applications within an agency framework. Responsibilities extend to arranging and coordinating medical procedures, gathering diagnostic information,

Qualifications

• Level I requires one year of experience in office technical clerical work.
• Level II requires two years of technical clerical work or equivalent education/experience.
• Level III requires two years of technical clerical experience plus one year in vocational rehabilitation or a related field, or a bachelor’s degree with related experience.

Responsibilities

• Provide skilled technical assistance to rehabilitation staff in direct client services.
• Assist clients in completing applications for services.
• Arrange and authorize services in an approved rehabilitation plan.
• Process case data such as applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations.
• Maintain files and transfer case records through the management information system.
• Perform general office operations and reception duties as needed.

Job description

Rehabilitation Technician

Agency: 805 Department of Rehabilitation Services
Supervisory Organization: Dept Rehabilitation Services

Basic Purpose

Positions in this job family are assigned responsibilities for performing skilled and complex technical work assisting professional rehabilitation staff in providing rehabilitation services to individuals with physical and mental disabilities, blindness or visual impairment.

Typical Functions

• Provides skilled technical assistance to rehabilitation staff in the provision of direct client services.
• Assist clients in completing application for services.
• Arranges and gathers medical diagnosis information and case related correspondence.
• Arranges and authorizes services which are included in an approved rehabilitation plan.
• Processes case data information not limited to applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations.
• Maintains files and transfers case records through management information system.
• Performs tasks related to general office operations and reception duties based on office needs.

Level Descriptor

Level I – This is the basic level where employees are assigned responsibilities for performing entry-level work in a training status under close supervision. Employees will be responsible for providing information pertaining to rehabilitation and visual services programs; arranging client medical procedures with vendors; researching and processing electronic case files and performing tasks related to general office operations. They receive training in client application gathering process and in policy and procedure interpretation.
Level II – This is the career level where employees are assigned responsibilities for a full range of activities. Employees arrange and coordinate client services and disseminate required information to vendors, clients, and staff; assist clients in completion of application; provide clients with area resource referral information; dispense information regarding rehabilitation and visual services programs and procedures; learn client application gathering techniques and receive training in policies and procedures for rehabilitation services programs. Additional duties include general office operations, coordinating and arranging medical procedures with client and medical vendors; send referrals for vocational evaluation and skills analysis reports as assigned; research, gather and assemble data for electronic case files and maintain an information system; obtain and disseminate employment information for case closure.
Level III – This is the specialist level where employees are assigned advanced level work of a complex and difficult nature. In addition to tasks performed at Level I and II, duties will include the technical management of the caseload, i.e. gather information for annual reviews, conduct follow-up of consumer’s progress, maintain contact with medical, educational, personnel and/or vendors and collect and arrange data and information. May act as team leader in focus work groups and may be assigned special duties as assistant to unit program manager.

Education and Experience

• Level I – One year of experience in office technical clerical work.
• Level II – Two years of technical clerical work or an equivalent combination of education and experience.
• Level III – Two years of technical clerical experience plus one year of technical clerical experience in a vocational rehabilitation program; or a bachelor’s degree in rehabilitation counseling, orientation and mobility, rehabilitation teaching or vocational evaluation; or a bachelor’s degree in education, a behavioral science or a closely related field and one year of experience in career counseling, job placement, habilitation or a rehabilitation related field.

Knowledge, Skills, Abilities, and Competencies

• Level I – Knowledge of basic computer functions, spelling, punctuation, grammar, basic arithmetic, and office and agency policies and procedures. Ability to deal effectively and courteously with people, exercise good judgment in evaluating situations and making decisions, and present ideas and facts effectively and accurately.
• Level II – Includes all Level I knowledge plus knowledge of rehabilitation services and programs.
• Level III – Includes all Level II knowledge plus knowledge of casework management.

Special Requirements

• Some positions may require proficiency in American Sign Language as demonstrated by completion of a competency test administered by the Deaf and Hearing Impaired Unit.
• Applicants must be willing and able to fulfill all job-related travel normally associated with this position.
• Some positions are safety sensitive as defined by 63 O.S. 427.8.

Additional Job Description

Position may be filled at Level I, II, or III. Position is located in the Division of Vocational Rehabilitation in Weatherford (VR05). Essential Functions: responsible for maintaining physical and scanned files according to agency filing standards; timely and accurate processing of case information through the client data system, including applications, eligibility data, Individual Plans for Employment, case narratives and authorizations per agency policy; assisting the VR Specialists in all phases of case management including applications, interviews, arranging, and gathering diagnostic information, running monthly reports, gathering verification information, and sending case related correspondences; performing general office and reception duties; obtaining information necessary to make appropriate referrals to additional or alternative resources.
No trial period applicable. Applicant must be willing to perform all job-related travel.

Background Check

The Department of Rehabilitation Services will conduct a criminal background check on new hires as part of an offer of employment that is contingent upon a successful check. Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship.

Benefits

Benefit Highlights: The Department of Rehabilitation Services provides a comprehensive benefits package designed to support employees and their dependents.

• Generous state paid benefit allowance to help cover insurance premiums
• A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
• Flexible spending accounts for health care expenses or dependent care
• Employee assistance programs and health and fitness programs
• 11 paid holidays
• 15 days of vacation and 15 days of sick leave for the first year
• Retirement Savings Plan with a generous match
• Longevity Bonus for years of service

Method of Application

Applicants without previous state service, with previous state service but not currently employed by a state agency, must apply via the Workday online External Listings applicant system (State of Oklahoma Careers). Current State of Oklahoma employees must apply through the Workday online Internal Listings applicant system (Find Jobs – Internal State of Oklahoma).

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

For questions regarding specific duties or details of this job, please contact Human Resources at [e-mail].