REHABILITATION SERVICES SPECIALIST I *Crossroads II*

Momentum; San Jose (CA); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan with employer match

Paid time off 25 days

Sick time 6 days

12 paid holidays

Cafeteria plan benefits

Job summary

Momentum in San Jose, CA is seeking a Case Manager to provide mental health rehabilitation and case management services to a diverse caseload. You will develop curricula, facilitate group and individual sessions, and assist clients and families with social integration into community life, housing, school, and employment opportunities.

The role emphasizes coordination with programs, liaising with outside agencies, and advocating for clients’ access to resources, with a competitive benefits

Qualifications

• Master's degree in a mental health-related field and two years’ full-time experience in the mental health field.
• Bachelor's degree and four years’ full-time experience in the mental health field, or an associate degree with six years’ experience.

Responsibilities

• Provide mental health rehabilitation and case management services for a varying caseload, involving families to support daily living and community integration.
• Develop curriculum and facilitate groups and one-on-ones through rehabilitation counseling processes to build life and independent living skills.
• Assist clients and families with social integration into community life, housing, school, employment and other life-sustaining skills.
• Coordinate care with other programs; liaise with outside agencies and professionals; advocate for clients’ resources.

Education

Master's degree in a mental health-related field

Bachelor's degree (not necessarily mental health-related)

First Aid Certification

Job description

Job Category: Case Manager

Requisition Number: REHAB004337

• Posted : October 6, 2026
• Full-Time
• Rate : $35.49 USD per hour

Locations

Showing 1 location

San Jose, CA 95128, USA

Description

Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $35.49/hr, and the current Step 6 rate for this position is $39.19/hr.

We offer a competitive package of employee benefits for 30 to 40-hour week positions. You will receive a defined contribution amount of up to $15,433.08 per year (prorated for part-time employees working less than 40 hours per week) to purchase the benefits of your choice on a cafeteria plan basis. Any amount of this defined contribution not used towards your benefits will be paid to you as taxable earnings. We offer a retirement plan with a generous employer match starting at 4% after one year of employment. Our paid time off is also more generous than many employers with vacation time accruing up to 25 days per year, 6 days of sick time per year and 12 paid holidays.

The benefits offered in our cafeteria plan are as follows:

• Medical benefits –Kaiser--ranging from $0 Deductible Plan with $15 Copay to $,3400 Deductible Plan with Health Savings Account. Sutter Health plans are also available from $0 Deductible Plan to $2,500 Deductible Plan.
• Dental benefits –Guardian: 1 dental HMO and 2 PPOs
• Vision benefits – 2 options from Guardian VSP: a standard vision plan and an enhanced vision plan

• Provide mental health rehabilitation and case management services for a varying caseload, coupled with involvement of their families, which assist and support clients in all areas of daily living and facilitate integration into the community. Duties may include any or all of the following:*
• Develop curriculum and facilitate groups and one-on-ones through rehabilitation counseling processes that help develop and strengthen life, coping, and independent living skills; develop curriculums.
• Provide group facilitation through field and periodic outings to promote community integration.
• Help prepare and assist clients and their families with client social integration into community life, housing, school, employment, and other life-sustaining and independent living skills.
• Assist in budgeting and financial planning; address health and safety issues and how to respond to common emergencies.
• Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.
• Assess the independent living skills of clients and their stability;
• Alert other professional staff of adverse reactions to medication or medication avoidance;
• When assessed as highly unstable, such as being a danger to self or others, write up 5150 holds (involuntary detentions) to determine the extent of the threat; de-escalate that threat;
• Update treatment plans per Agency guidelines;
• Provide appropriate consultation and back-up to support other staff in responding to client crisis;
• Help clients strengthen problem-solving, socialization, and coping skills;
• Encourage clients’ resourcefulness, self-empowerment, and understanding their diagnosis and/or illness.
• Provide service to clients and clients’ families in linkage with professional and community resources.
• Coordinate care with other programs; refer clients to Agency and non-Agency therapists, if appropriate;
• May communicate with clients’ probation agents, conservators, and case managers, and the courts on an on-going basis;
• Liaise/advocate for clients with outside agencies; help and educate clients with researching outside, independent living and making the most of community resources; liaise with representatives of those resources, such as property managers, on behalf of clients; support the families of clients through linkage to appropriate resources;
• Work with clients’ families and educate them on mental health issues, facilitating the assistance process toward successful transitions.
• Coordinate activities and provide food and other related services to support the smooth operation of Agency kitchen and residential facilities and communications and maintain facilities to payor and other regulatory health and safety standards.
• Organize, prepare, and serve meals, and maintain safe hygiene and sanitation practices, working collaboratively with clients to learn these skills.
• Provide menu planning, preparation, set up, and service/delivery of meals and snacks;
• Perform kitchen and dining room sanitation processes and activities;
• Perform basic cleaning, such as washing dishes and cleaning the kitchen and dining room.
• Coordinate and perform activities which maintain proper food supplies and storage.
• Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor and regulatory requirements, utilizing paper or computer technology.
• Develop and implement individual service and treatment plans;
• Consult with Clinicians to get assessments and treatment plans approved and to discuss clinical issues;
• Document progress on a periodic basis, as directed;
• Update treatment plans per Agency guidelines;
• Perform annual psycho-social rehabilitation assessments;
• Perform administrative admissions and/or discharge paperwork and procedures.
• Enter and maintain up-to-date clinical documentation for each client file, including case notes for each client per Agency standards.
• Track due dates for all paperwork to ensure quality standards are met and accurate and timely billings can be issued.
• Perform general office work, including electronic and telephonic communications and processing of timecards on a timely basis; type up payment authorizations.
• Provide transportation in personal or agency vehicles, including, but not limited to, the transport of clients and or program supplies, for agency business.
• Perform First Aid in emergency situations at certain locations.

OTHER DUTIES AND RESPONSIBILITIES:

• Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, appointments, and transportation.
• Facilitate client insurance benefits to expedite treatment and ensure timely payment to representative payees.
• Provide appropriate consultation and back-up support to other staff in responding to client crises.*
• Attend and participate in staff, program, agency and community meetings and training; coordinate events, as needed.
• Interface with staff, clients, and visitors, as conditions require and in an unobtrusive manner.*
• Ensure compliance with applicable health and safety or other regulatory requirements.*
• Ensure program facilities are clean and well kept.

KNOWLEDGE, SKILL, AND ABILITIES REQUIRED:

• Master's degree in a mental health-related field (e.g., child development, child psychology, counseling and guidance, counseling psychology, early childhood education, human services, social psychology, social science, social welfare, social work, or sociology) and two years’ full-time experience in the mental health field; OR Bachelor's degree (not necessarily mental health-related) and four years’ full-time experience in the mental health field; OR Associate's degree (not necessarily mental health-related) and six years’ full-time experience in the mental.
• First Aid Certification or successful completion of First Aid Certification within 30 days of hire for